Luxury Service Technician

Luxury Service Technicians perform basic preventative maintenance, inspect vehicles for potential problems, and troubleshoot issues to ensure vehicles are performing properly and the needs of customers are appropriately addressed.

Luxury Service Technicians working for O'GARA are expected to partner with our service department team and dealership management to deliver superior service and education to customers on problems and proposed solutions for their vehicles.

Requirements and Qualifications :

• High school diploma or the equivalent
• Must have valid California Driver's License and be insurable
• ASE certification preferred
• Proficient mechanical skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct

Duties and Responsibilities :

Inform Service Manager if vehicle is down awaiting parts,

and pursue special ordering of parts, if appropriate

State repair diagnosis / description as clearly as possible on your terminal, as this is what the customer will see and how the billing will be determined

Escalate "wait" jobs as much as possible.

Monitor promised times and advise if there will be a problem meeting a promised time as soon as it becomes apparent

EMPLOYEE BENEFITS

Compensation : $31.00 - 45.00 / hr.

We are committed to an inclusive environment for all employees and applicants and will make all employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.