Community Manager - Madamore Apartments

Since 1938, the Ackermann Group has a long history in real estate development and property management that has continued to grow and thrive in the Midwest region. Our guiding principles of collaboration, commitment to a personal approach, and delivering above expectations are paramount to who we are as an organization. We believe in and are dedicated to our employees and invest in passionate individuals who want to be a part of a vibrant and community-focused culture.

What we’re looking for :

We are seeking a full-time Community Manager to join our team at the Madamore Apartments, a luxury community located in Cincinnati, Ohio with 312 units and 5 commercial entities. As a Community Manager at Ackermann Group, you will be responsible for recognizing and understanding the ongoing needs of the community and for carrying out or directing the onsite team to accomplish all budgeted and operational objectives. Additional responsibilities include :

Maintaining a strong strategic awareness of the community’s evolving requirements related to facilities and performance

Collaborating with the Recruiter as well as Regional Manager to recruit & interview candidates

Providing leadership, coaching & supervision for the leasing and maintenance teams while creating performance goals

Creating site level meeting framework to support clear & consistent communication within and across the team

Functioning as decision maker for resident and prospect related feedback and concerns

Leveraging Ackermann Group’s property management software and reporting capabilities to evaluate and manage property level occupancy & financial performance

Collaborating with leadership team on the implementation and execution of marketing strategies

Collaborating with the Maintenance Supervisor to ensure an efficient overall maintenance operation is in place. This includes unit turns, grounds maintenance, preventative maintenance & service request completions

Managing site-level Capital Expenditure projects while collaborating with leadership team

Demonstrating the ability to perform various job functions as needed to meet the operational demands of the property, ensuring a high level of service and efficiency in all areas

Taking responsibility for other work-related tasks as assigned by the Regional Manager.

The ideal Community Manager will have :

Availability to work full-time : Monday - Friday, 9 : 00am - 6 : 00pm + at least one Saturday per month, 9 : 00am - 4 : 00pm (additional Saturdays may be required depending on needs of property)

At least 2 years of residential property management or relevant leadership, operations, and / or performance management experience

A high school diploma or equivalent is required - Bachelor’s Degree is preferred

Proven ability to meet the financial goals of a community

Proficiency in property management software and Microsoft Office. Experience with Yardi Voyager, Rent Café, and CRM is preferred.

Understanding of applicable Fair Housing laws and standards

Excellent verbal and written communication skills

We are proud to offer many Benefits & Perks at Ackermann Group :

Competitive annual compensation + quarterly bonus and commission potential for new and renewed leases

Health benefits including medical, dental, and vision insurance

401k retirement program with company match

Paid time off including sick, vacation, holidays, and your birthday!

Employee rent discount to live at any Ackermann community

Career coaching and development

Company engagement events

As set forth in Ackermann Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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