Service Scheduling Coordinator

Service Scheduling Coordinator

About the Company

At Fire Pros, we are dedicated to providing an unmatched level of customer care and fire safety solutions for businesses throughout west Michigan.

Fire Pros has over 40 years of experience providing complete fire protection services for businesses, hotels, manufacturing, government buildings, restaurants and more. Our number one focus is customer safety-we want to make sure our customer's employees, property, and valuables are safe from the dangers of potential fires. We take pride in our "customer first" reputation and will do whatever it takes to make sure customer's property are protected from fire hazards and that their building meets fire safety codes. We primarily focus on inspections and service of fire protection systems and perform some installations. The best thing about partnering with Fire Pros is that we are our customers' single source solution for all fire protection services. Our experienced fire safety professionals specialize in all aspects of fire protection, including commercial kitchen fire suppression, fire sprinkler systems, fire alarm systems, fire suppression systems, fire extinguishers, emergency lighting and more!

About The Opportunity

Fire Pros is looking to hire a Service Scheduling Coordinator for our Fire Sprinkler Department. This is a very important and essential role in our company, and the ideal candidate will have to be very well organized, be goal oriented, and have excellent communication skills.

Job Duties include but are not limited to

• Continually call our large customer data base to schedule appointments
• Obtain information from customers for necessary inspections
• Data entry of customer information
• Develop daily routes by geographic area for 10+ technicians that meet revenue expectations
• Answer customer calls to schedule inspections, repairs and emergency services
• Other duties may include but not limited to filing, faxing, copying etc.
• Ability to work well under pressure and with multiple departments and personnel and be a team player.
• Must communicate very well with co-workers and customers.

Qualifications

Compensation

Benefits

We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.

Fire Pros LLC is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

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