Information Technology Manager

PROCONHooksett, NH, US

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Job Description

Company Description

PROCON is an award winning architectural and construction management firm. We offer fully integrated design build and construction management services for multi-family residential, senior living, commercial / corporate, industrial, athletic, and educational projects throughout the Northeast. Since 1935 we have maintained a steadfast commitment to professionalism, customer service and quality in all aspects of our work. This experience and industry expertise allows PROCON to build on lasting client relationships and complete hundreds of millions of dollars in design and construction volume annually, on- time and on- budget.

Job Description

PROCON is hiring an Information Technology Manager to lead strategy, infrastructure, cybersecurity, and support for 170 employees, including 50 remote users across active job sites. You’ll manage 3 direct reports and report directly to the executive team.

Responsibilities

Build and execute a 3-year IT roadmap aligned with company priorities
Advise executive leadership on technology direction (monthly briefings)
Own department budget, vendor negotiations, and contract renewals
Evaluate and implement technology with measurable business impact
Manage hybrid infrastructure : on-prem servers + cloud platforms
Maintain Windows Server, Active Directory, Group Policies, RDS
Configure and manage Dell PowerEdge, Nimble dHCI, EqualLogic SAN, Sophos firewalls
Oversee backups (Datto), disaster recovery plans, and system health
Keep all networks operational across headquarters and field locations
Administer endpoint protection, mobile device management (Maas360), MFA
Monitor threats and handle incidents (LAPS, Kaseya)
Run security audits and support compliance reporting (SOC2, etc.)
Oversee Tier 1–3 support for 170 users and remote locations
Lead onboarding / offboarding and hardware asset management
Maintain IT documentation : runbooks, internal how-tos, procedures
Track help desk metrics and streamline ticket workflows
Lead IT projects : infrastructure upgrades, software rollouts, new site deployments
Coordinate interdepartmentally for business-wide technology initiatives
Manage RFPs, implementation plans, and vendor performance

Qualifications

10+ years in IT, with 3+ years managing infrastructure and staff

Supported 100+ user environments across multiple locations

Hands-on with virtualization (VMWare or Hyper-V), networking (VLANs, VPNs, switches), and cloud / hybrid systems

Managed Microsoft environments : Windows Server, Active Directory, Office 365

Familiar with procurement, budgeting, and vendor relationship management

Built and maintained IT documentation and end-user support processes

Presented project plans and technical solutions to non-technical stakeholders

Hardware : Dell PowerEdge, HP Nimble dHCI, Sophos, Aruba,

Software : Sage CRE 300, AutoCAD, Revit, Procore, Primavera P6, MS SQL, VMWare, Office 365

Tools : Datto, Intune, Kaseya Suite, Crystal Reports

Systems : RDS, Azure, Windows Group Policies, OpenDNS, VoIP, iOS devices

Experience in construction, design-build, or architectural environments

Comfortable handling both strategic planning and day-to-day tech operations

Additional Information

We offer Health, Vision & Dental Insurance, 401(k), tuition reimbursement, and a comprehensive benefits package.

Salary is commensurate with experience.

Visit our website at : www.proconinc.com

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Information Technology Manager • Hooksett, NH, US