Operations Manager

Job Description

Job Description

Title : Operations Manager

Location : Houston, TX

Position Type : On-site

Salary : $60,000-$70,000

Commission or Bonus Structure : 3% of the gross profit of the book supported

Benefits : Health, dental, vision, 401(k)

Company Highlights :

Non-asset 3PL with a strong presence in over-the-road (OTR) freight

High-performance culture focused on ownership and team-driven success

Opportunity to grow within the organization, with a direct path to leadership

Job Description :

A growing third-party logistics company is seeking an Operations Manager who thrives in fast-paced, high-impact logistics environments. This individual will serve as the right-hand person to the POD Leader, managing daily customer and carrier-facing responsibilities for a large book of business. From covering loads and bidding spot freight to building strong relationships on both sides of the supply chain, the ideal candidate brings energy, adaptability, and drive.

If youve operated in cradle-to-grave environments and love supporting high-volume freight while making decisions that move the business forwardthis is the right opportunity for you.

Responsibilities :

Support the POD Leader in managing a large, high-performing book of business

Cover 350-400 loads / month across dry van, reefer, and other OTR modes

Bid and execute on spot market opportunities with strong pricing skills

Serve as the main point of contact for both customer and carrier communication

Anticipate challenges and proactively resolve service issues

Monitor key performance indicators (KPIs) and recommend process improvements

Qualifications :

2+ years of experience in carrier sales, operations, or cradle-to-grave freight brokerage

Cradle-to-grave (C2G) experience preferred; no book of business required

Excellent customer service and negotiation skills

Must be able to work on-site in Houston, TX

Strong multitasking, load management, and problem-solving abilities