Talent.com
Retail Associate
Retail AssociateRoss Stores • Laredo, TX, US
Retail Associate

Retail Associate

Ross Stores • Laredo, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Retail Associate

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience :

  • Success
  • Career growth
  • Teamwork
  • Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose : The Retail Associate is responsible for ensuring our customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

Essential Functions :

  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
  • Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
  • Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.
  • Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
  • Represents and supports the Company brand at all times.
  • Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
  • Maintains a professional appearance and adheres to the Company's dress code at all times.
  • Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
  • Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise / brand name familiarity within departments to assist Customers.
  • Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
  • As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
  • Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
  • Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.
  • Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
  • Competencies :

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution
  • Qualifications and Special Skills Required :

  • Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
  • Ability to perform basic mathematical calculations commonly used in retail environments.
  • Physical Requirements / ADA :

  • Ability to use all Store equipment, including PDTs, registers and PC as required.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull and lift more than 25 pounds.
  • Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Certain assignments may require other qualifications and skills.
  • Associates who work Stockroom shifts : Ability to regularly push, pull and lift more than 20 pounds.
  • Supervisory Responsibilities : None

    Disclaimer : This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

    serp_jobs.job_alerts.create_a_job

    Retail Associate • Laredo, TX, US

    Job_description.internal_linking.related_jobs
    Retail Sales Associate - 0115

    Retail Sales Associate - 0115

    First Cash, Inc. • Laredo, TX, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Retail Sales Associate - 2303

    Retail Sales Associate - 2303

    First Cash, Inc. • Laredo, TX, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Associate Researcher

    Associate Researcher

    Texas A&M • Laredo, Texas, USA
    serp_jobs.job_card.full_time
    Texas A&M International University.Office of the Provost & VP for Academic Affairs.Associate Researcher will conduct research on human trafficking and develop training materials / courses for...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Retail Sales Associate - 2565

    Retail Sales Associate - 2565

    First Cash, Inc. • Laredo, TX, US
    serp_jobs.job_card.full_time
    We are currently looking for the right .Full-Time Retail Sales Associate .We offer an easily achievable commission structure that pays you for every transaction you process! .Our retail sales assoc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Donation Attendant

    Donation Attendant

    Goodwill • Laredo, TX, USA
    serp_jobs.job_card.full_time
    Join Goodwill as a Donation Attendant and help us keep our stores stocked with quality donations.As a DA, you will accept donations, sort items, and help keep the donation area clean and organized....serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Laredo, TX, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    P / T Retail Store Associate - The Outlet Shoppes at Laredo, 6294, Laredo, TX

    P / T Retail Store Associate - The Outlet Shoppes at Laredo, 6294, Laredo, TX

    Adidas • Laredo, TX, United States
    serp_jobs.job_card.part_time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Associate

    Guest Service Associate

    Clearwater Express Wash • Laredo, Texas, USA
    serp_jobs.job_card.full_time
    Are you ready to ride the waves of excitement and be a part of a dynamic team BlueWave Express a fast-growing and customer-centric company is looking for enthusiastic individuals to join us as Team...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Bilingual Retail Sales Associate

    Bilingual Retail Sales Associate

    2020 Companies • Laredo, TX, US
    serp_jobs.job_card.full_time
    Full-Time (Spanish Bilingual) Retail Sales - Immediate Hire - Paid TrainingOn behalf of our client, Reliant, by NRG, we are looking for Retail Sales Associates with enthusiastic personalities to jo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Merchandise Associate - TJ Maxx $16-$35 / hr

    Merchandise Associate - TJ Maxx $16-$35 / hr

    TJ Maxx • Laredo, TX, United States
    serp_jobs.job_card.full_time
    No experience requited, hiring immediately, appy now.Job Summary : Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate

    Retail Sales Associate

    Goodwill • Laredo, TX, USA
    serp_jobs.job_card.full_time
    Join Goodwill as a Retail Sales Associate and help us provide quality goods to our customers.As an RSA, you will greet customers, handle transactions, and help keep the store clean and organized.Go...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stock Associate

    Stock Associate

    Family Dollar • Laredo, TX, USA
    serp_jobs.job_card.full_time
    Join the Family Dollar team as a Stock Associate and help us keep our store shelves stocked and organized.As a Stock Associate, you will receive and process shipments, restock merchandise, and assi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stocking and Replenishment Associate

    Stocking and Replenishment Associate

    Walmart • Laredo, TX, USA
    serp_jobs.job_card.full_time
    Join the Walmart team as a Stocking and Replenishment Associate and help us keep our store shelves stocked and organized. As an SRA, you will receive and process shipments, restock merchandise, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Five Below Careers in Laredo, TX

    Five Below Careers in Laredo, TX

    Five below • Laredo, TX, USA
    serp_jobs.job_card.full_time
    Five Below is seeking sales associates, stock associates, and assistant managers.Fun retail environment with competitive pay and flexible scheduling. Opportunities to work with trending products pop...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Sales Associate

    Sales Associate

    Costco • Laredo, TX, USA
    serp_jobs.job_card.full_time
    At Costco, we are committed to providing the best possible shopping experience for our members.Join our team of dedicated sales professionals and work in a fast-paced, team-oriented environment whe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    TJ Maxx Careers in Laredo, TX

    TJ Maxx Careers in Laredo, TX

    TJ Maxx • Laredo, TX, USA
    serp_jobs.job_card.full_time
    TJ Maxx is hiring retail associates, coordinators, and key holders.Competitive wages with employee discounts and flexible scheduling. Off-price retail environment with constantly changing designer a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Sales Associate Part Time

    Retail Sales Associate Part Time

    Texas Staffing • Laredo, TX, US
    serp_jobs.job_card.part_time
    AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked invent...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family Dollar • Laredo, TX, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted