Analyst - Little Rock, AR

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Work Place Flexibility : Hybrid

Legal Entity : Entergy Services, LLC

• This position may be filled as an Analyst I, II or III, depending on experience.

Job Summary

The Analyst will gather, interpret, and use complex data to develop actionable steps that will improve processes and optimize results for improving our billing accuracy and timeliness. This role will also serve as a liaison to the Field Operations to provide education and job aids to improve data integrity of entries into the system related to manual meter reads, meter installs, etc. This role will partner closely with Entergy's billing departments on billing exceptions to understand root cause and make improvements to the processes upstream to avoid billing exceptions.

Job Responsibilities

Gather, analyze, and interpret data for problem solving to minimize meter exceptions and provide sustainable results

Submit reports to the relevant department heads and management

Find patterns and trends in the analyzed data

Help management and other teams draw business goals and needs

Formulate procedural manuals for department

Must be adept to learning multiple data sources to provide insightful analysis and reporting.

Develop strong relationships across the operations

Provide support to ensure data integrity of information into the MDMS system

Create job aids and other tools to further educate the organization on how the systems function end to end and what is needed to maintain accuracy and timeliness of bills

Develop reporting to allow for more real time understanding of the functioning of the meters

Additional Qualifications / Responsibilities

Minimum Requirements - Education

High School Diploma

Desired : Bachelor's Degree

Minimum Requirements - Experience

Analyst I : 0-2 years of relevant experience

Analyst II : 2-4 years of relevant experience

Analyst III : 4-6 years of relevant experience

Minimum Requirements - Knowledge, skills, and abilities :

Ability to manage multiple projects and operate in a rapidly changing work environment.

Proficiency in Excel, CCS, Maximo, Click, MDMS

Knowledge of AMI and Smart Grid network management tools. Specific knowledge of Meter Data Management Software (MDMS) preferred.

Strong ability to apply broad industry and commercial awareness to drive financial and operational performance.

Excellent interpersonal skills; team player.

Ability to resolve issues by leveraging resources throughout the organization.

Excellent project management, written and verbal communication skills.

Excellent Critical thinking, problem-solving, and decision-making skills

Primary Location : Arkansas-Little Rock Arkansas : Little Rock Louisiana : New Orleans

Job Function : All Other Jobs

FLSA Status : Professional

Relocation Option : No Relocation Offered

Union description / code : NON BARGAINING UNIT

Number of Openings : 1

Travel Percentage : Up to 25%