Forward Deployed Software Engineer

Who We Are

Inorsa is an AI-first automation platform transforming how mission-critical infrastructure is designed, maintained, and upgraded. We serve telecom, fiber, data centers, and more—automating everything from document ingestion to drawing generation. Our platform helps infrastructure owners build faster, safer, and more cost-effectively.

We’re a fast-growing, highly technical team solving complex engineering problems. Every member of our team has a direct impact on product quality, customer outcomes, and how infrastructure is delivered now and into the future.

Why Now

Inorsa is scaling quickly across high-impact enterprise accounts. As we embed our platform deeper into customer workflows, the success of each deployment increasingly depends on engineers who can combine technical acumen with direct customer engagement .

Our Forward Deployed Engineers (FDEs) are on the front lines—delivering solutions, shaping integrations, and accelerating time-to-value. This role sits at the intersection of field execution, product feedback, and engineering ownership.

What You’ll Do

Own Customer-Facing Technical Delivery

Work directly with customer teams to scope, deploy, and refine automation workflows

Troubleshoot and unblock integration issues during onboarding and production rollout

Serve as the primary technical point-of-contact for customers during active deployments

Build & Extend the Platform

Implement full-stack solutions in Python, TypeScript, and SQL to support unique customer needs

Contribute production-grade code that adapts or extends Inorsa’s core product

Identify reusable patterns, tools, and internal improvements from fieldwork

Drive Adoption and Internal Feedback Loops

Define success metrics and track customer progress toward value realization

Collaborate with Sales, Product, and Engineering to ensure delivery aligns with evolving needs

Translate customer pain points into actionable product feedback

What You Bring

Experience & Background

4–6 years of software engineering, technical implementation, or solutions engineering experience

Direct customer-facing interaction in technical deployments

Strong programming proficiency in Python, TypeScript / JavaScript, or similar

Experience with enterprise data, distributed systems, or infrastructure-heavy platforms

• Willingness to travel to customer sites up to 50% of the time

Mindset & Skills

Clear communicator who bridges engineering and non-technical stakeholders

High ownership mentality with a drive to deliver measurable results fast

Bonus

Prior experience as a Forward Deployed Engineer or equivalent field-engineering role

Familiarity with AI / ML systems, infrastructure / telecom workflows, or complex SaaS deployments

Comfort working across cloud environments (AWS, GCP) and CI / CD pipelines