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Community Health Liaison
Community Health LiaisonVersiti • Milwaukee, Wisconsin, USA
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Community Health Liaison

Community Health Liaison

Versiti • Milwaukee, Wisconsin, USA
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Overview

Versiti is a fusion of donors scientific curiosity and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute we enable life saving gifts from our donors and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine transplantation stem cells and cellular therapies oncology and genomics diagnostic lab services and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes higher quality services and reduced cost of care for hospitals blood centers hospital systems research and educational institutions and other health care providers. At Versiti we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of the Senior Manager of Community Education the Community Health Liaison serves as a key connector between Versiti and the communities it serves helping advance organizational goals related to health equity blood and organ donation and access to care. The position collaborates across internal divisionsincluding Organ and Tissue Donation Blood Services the Blood Research Institute and Diagnostic Labsto identify opportunities that address healthcare disparities particularly among individuals living with sickle cell disease and other hematologic disorders. The Liaison independently develops and sustains partnerships that strengthen community awareness education and engagement. Acting as both an advocate and navigator this role builds meaningful connections with community leaders healthcare providers and local organizations to support individuals and families in accessing critical services. The position exercises discretion and judgment in designing outreach approaches tracking results and refining strategies to ensure alignment with community needs and Versitis mission.

Total Rewards Package

Benefits

Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical Dental and Vision Plans Paid Time Off (PTO) and Holidays Short- and Long-term disability life insurance 7% match dollar for dollar 401(k) voluntary programs discount programs others.

Responsibilities

  • Serves as a trusted resource within targeted underserved communities providing guidance and direct assistance to individuals and families navigating healthcare and support services. Establishes and maintains accurate confidential electronic client records including service plans outcomes and release of information. Analyzes individual and community needs to identify barriers to care and recommends tailored solutions or resource linkages to improve access and continuity of support.
  • Monitors progress of community engagement strategies using data partner feedback and outcome measures. Evaluates effectiveness of current approaches and identifies gaps or changing needs within communities. Makes informed adjustments to outreach planssuch as redirecting resources modifying educational content or altering partnership focusto strengthen program reach and impact. Summarizes findings and recommendations for leadership review to guide future strategy development.
  • Proactively identifies builds and maintains relationships with key community stakeholders including healthcare organizations advocacy groups faith-based institutions educational entities and civic leaders. Represents Versiti at meetings community events and public forums to promote understanding of its mission. Evaluates partnership opportunities for alignment with strategic objectives and recommends initiatives or events that advance health education donation awareness and community trust.
  • Designs plans and executes targeted community health programsparticularly those supporting the sickle cell community. Defines goals identifies audiences and manages program logistics and evaluation. Ensures initiatives are culturally relevant and aligned with community needs. Tracks participation measures impact and integrates findings to improve future programming.
  • Collaborates with internal marketing and communications teams to develop and tailor outreach materials presentations and campaigns for specific audiences. Provides community-based insights to guide message framing imagery and tone. Ensures consistent representation of community perspectives and Versitis brand across all outreach channels.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
  • Understands and performs in accordance with all applicable regulatory and compliance requirements
  • Complies with all standard operating policies and procedures

Qualifications

Education

  • Bachelors Degree Degrees in : Nursing Public Health Social Work. required
  • Associates Degree Equivalent combination of education and related experience (5-7 years) may be substituted for the Bachelors Degree in lieu of required degree
  • Experience

  • 1-3 years Three years experience in community education with measurable outcomes required
  • 1-3 years Experience with patients with sickle cell or other hematologic disorders required
  • 1-3 years Experience with Program development with measurable outcomes required
  • Demonstrated success in leading community programs in underserved communities. required
  • Knowledge Skills and Abilities

  • Professional judgment competence and confidence to deal effectively with various media political and potentially controversial situations required
  • A strong customer service focus with high level relationship-building and interpersonal skills required to reach all communities. required
  • Strong time management prioritization and decision-making skills. The ability to work in cross-functional teams in a fast-paced environment. required
  • Excellent verbal written and persuasive communication skills including public speaking required. Ability to lead without authority. required
  • Highly goal-oriented self-starter with the ability to work independently with minimal direct supervision . required
  • Proficient in computer applications necessary for position including Microsoft Office required
  • Requires a flexible schedule including nights and weekends. required. Valid drives license and access to insured vehicle. required. required
  • Tools and Technology

  • Personal Computer (desktop laptop tablet) required
  • General office equipment (computer printer fax copy machine) required
  • Microsoft Suite (Word Excel PowerPoint) required
  • #LI-Hybrid
  • #LI-AB1
  • Key Skills

    Presentation Skills,Time Management,Clinical Research,Communication skills,GCP,Infusion Experience,Managed Care,Hospice Care,Conflict Management,Clinical Trials,Research Experience,Home Care

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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