Medical Assistant Transitional Care Coordination

Job Description

Primary City / State :

Greeley, Colorado

Department Name :

Oncology Program Mgmt-Hosp

Work Shift : Day

Job Category : Clinical Care

Estimated Pay Range :

$18.02 - $27.03 / hour, based on location, education, & experience.

In accordance with State Pay Transparency Rules.

Explore and excel. Banner Health earned Great Place To Work® Certification™ and we’re looking for team members to join our mission to make health care easier, so life can be better.

At Banner MD Anderson Cancer Center , patients experience customized, comprehensive and compassionate cancer care. We travel through the cancer journey with patients, supporting their unique medical and personal needs every step of the way. We believe patient care is most effective when it’s truly collaborative. Our evidence-based, multidisciplinary approach brings together physicians from all cancer specialties to provide highly coordinated and compassionate care.

As a Care Coordinator in Oncology , you will support our patient navigation team by ensuring a smooth and timely transition for patients from acute care to post-acute settings, community services, or home-based care. You will help facilitate referrals, arrange services such as transportation and durable medical equipment, and ensure continuity of care across the healthcare continuum. This role requires close collaboration with interdisciplinary teams, external providers, and community resources to overcome barriers and streamline patient transitions. Your attention to detail and commitment to patient-centered care will be essential in documenting plans, securing necessary authorizations, and promoting seamless communication between care settings.

• Prior CNA or Medical Assistant experience

Schedule : 40hrs wk., Monday - Friday between 8am-5 : 30pm

Banner North Colorado Medical Center is a 378-bed Level II trauma center and acute care facility with over 3000 employees. Our hospital offers an of inpatient and outpatient services including medical, pediatric, obstetric, orthopedic, surgical, heart, cancer, and critical care. As a regional medical center, we provide community-based and specialty services for a service area that includes southern Wyoming, western Nebraska, western Kansas, and northeastern Colorado. In order to provide the most compassionate and innovative care possible, we bring together state-of-the-art technology and an exceptional team of health care professionals. The Banner MD Anderson Cancer Center is amongst Northern Colorado's leading cancer diagnosis and treatment facilities for the healthcare professional, our Greeley, Colorado location offers access to a wide variety of recreational activities in an inviting, close-knit community.

POSITION SUMMARY

This position supports the smooth, timely, and coordinated client transition from acute care to alternative levels of care including but not limited to post-acute settings, community services, or home with post-acute service support, as directed by the care coordination team. This position performs follow-up tasks and coordinates the logistics for a patient’s discharge services identified in the inpatient discharge care plan for management of Banner patients across the healthcare continuum.

CORE FUNCTIONS

1. Works to coordinate the patient’s transition into or out of a care setting and obtains appropriate services and benefits as directed by the care coordination team. This may include faxing information, entering referrals or tasking other departments or consultants, arranging authorization and transportation, arranging durable medical equipment (DME), coordinating home health care, confirming arrangements, making physician or outpatient appointments, obtaining test results, and other patient related duties as designated.

2. Coordinates and manages the logistics of discharge planning for individual patients and works to coordinate the patient’s transition into or out of a care setting and obtains appropriate services and benefits as directed by the care coordination team. This may include faxing information, entering referrals or tasking other departments or consultants, arranging authorization and transportation, arranging durable medical equipment (DME), coordinating home health care, confirming arrangements, making physician or outpatient appointments, obtaining test results, and other patient related duties as designated. Keeps other members of the care team informed of barriers or challenges which might delay the patient’s discharge and works collaboratively with the care team to resolve such challenges.

3. Documents all interventions in the patient medical record both timely and accurately including all elements of the discharge plan. Performs transfer of accurate, pertinent patient information between all appropriate entities of the acute and post-acute care continuum relative to the anticipated discharge / transfer of the patient.

4. Works collaboratively with team members; promotes collaborative relationships with vendors, community and referral resources.

5. May perform tasks such as securing community resources / information or other tasks.

6. Works under general supervision. Confers with supervisor on any unusual situations. Internal customers : Post-acute services team members and all levels of nursing management and staff, medical staff, and all other members of assigned facility interdisciplinary health care team. External customers : home health agencies, nursing homes, insurance providers, group homes, assisted living facilities, hospice, long-term acute care hospitals, inpatient rehabilitation facilities, volunteer agencies, county / governmental agencies and medical supply companies and others as required.

MINIMUM QUALIFICATIONS

High school diploma / GED or equivalent working knowledge.

Certification for BLS is required for acute-care settings where direct patient care is provided.

The position requires a proficiency level typically achieved with one year of experience in healthcare as a Nursing Asst, Medical Asst, Health Unit Coordinator, Patient Care Tech, etc. Must demonstrate effective communication and customer service skills, human relation skills and time management skills with flexibility in responding to multiple demands. Must be able to work flexible hours and work after hours / weekends on rotation.

PREFERRED QUALIFICATIONS

Additional related education and / or experience preferred.

Anticipated Closing Window (actual close date may be sooner) :

2026-04-04

EEO Statement :

EEO / Disabled / Veterans

Our organization supports a drug-free work environment.

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