Teller (Full Time) - Beltway

POSITION PURPOSE

Perform numerous functions including processing deposits, withdrawals, posting to general ledger accounts, cashing negotiable items, processing loan payments, savings bonds, and cashier’s checks while promoting the bank’s products and services and providing excellent customer service.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Represents the bank in a courteous and professional manner.Receives and processes deposits.Receives and processes loan payments.Cashes checks and other negotiable instruments for clients.Examines documents for endorsements and negotiability.Processes transfers between accounts.Sells traveler’s checks, official checks, and money orders.Processes credit card cash advances.Verifies and balances cash daily.Detects and resolves discrepancies promptly.Offers other Bank products to meet customer needs and strengthen the relationship.Has no more than one proof error within a 30-day period.Follow Teller procedures consistently and adheres to compliance requirements.Other duties as assigned.
• Assumes responsibility for establishing and maintaining effective, professional business relations with clients. Ensures that client requests and inquiries are promptly resolved.Operates online teller terminal.Maintains privacy of customer information.Ensures that the Bank’s quality reputation is maintained and projected.
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management. Assists area personnel as required.Assists with training or orientation as needed.Keeps supervisor informed of area activities and of any problems or concerns.Completes required reports and records accurately and promptly.Attends meetings and training classes that may be held on weekdays, evenings, and / or Saturdays.
• Assumes responsibility for related duties as required or assigned. Performs night drop functions as assigned.Performs related clerical duties as assigned.Ensures that work areas are clean, secure, and well maintained.Cross sells Bank products and services.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this job description amended at any time.

PERFORMANCE MEASUREMENTS

QUALIFICATIONS

Education / Certification :

High school graduate or equivalent.

Required Knowledge :

Understanding of Bank operations preferred.

PROFICIENCIES : Mentor Program

All required training and webinars in 90-day plan

GS3 Program

Precision

Integrated Teller – Advanced functions (split, cash advance, CC, etc.)

CTR / MIL understanding

IVIEW

Product Knowledge

SCO

ATM Balancing

WITS / Wires – min. domestic

Risk Management Skill

Dual Control

Experience Required :

At least one year of related experience / cash handling preferred.

Previous Teller experience preferred.

Skills / Abilities :

Good communication skills.

Professional appearance, dress, and attitude.

Good math skills.

Good typing skills.

Ability to operate related computer applications and business equipment including adding machine, typewriter, copy machine, coin, and money counting machines, and telephone.

Monday - Friday : 7 : 15AM - 6 : 00PM Saturday : 8 : 30AM - 12 : 00PM40 hours