Restaurant General Manager

Job Title :   Restaurant   General Manager - New Restaurant in Walnut Creek.

Job Purpose :   The General Manager is responsible for managing and organizing daily restaurant operations with the goal of controlling costs and providing a high-quality experience to customers. You would perform all duties of a manager such as protecting the brand standards, increasing revenue protection, team building, and assuring adherence to process controls for managing labor, facilities, and guest relations.

Key Responsibilities :

External Operations

• Manages daily activities to achieve excellence in restaurant operational performance.
• Provides an exceptional experience for the guests by ensuring proper training and holding the restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with the restaurant's brand systems, procedures, and food safety requirements.
• Demonstrates a strong awareness and concern for food quality and safety, and restaurant cleanliness
• Reviews practices and modifies as needed to continuously improve the guest experience; maintains visibility and interaction with guests; responds to guest concerns and complaints in a timely and professional manner and ensures positive resolution.
• Ensures the management team and staff understand and operate all systems correctly.
• Passionate about providing a high-quality guest experience that is evident to our guests.
• Demonstrates guest service techniques and ability to manage in a fast-paced environment.
• Serves as a role model for excellent guest service.

Internal Operations

Sales & Profits

Fostering the Culture :

Business Management :

QUALIFICATIONS

Experience :

Knowledge / Skills / Abilities

Physical Requirements

Schedule

Compensation

Benefits