Job Title : Planner – Resource & Travel Management Contractor
Location : Irving, TX 75039
Pay rate : $29.00 - $29.20 / hr
Work schedule : Hybrid – Onsite at least 1+ day per week (Irving, TX). May support 1 conference onsite in Grapevine, TX if needed.
Job Overview :
This role supports the Resource & Travel team by managing resourcing processes, inbox communication, data accuracy, and reporting for 40+ global conferences per year. The Planner will respond to staffing and travel inquiries, update key systems, maintain Excel-based tools, and collaborate with multiple cross-functional teams. Success requires strong communication skills, attention to detail, and the ability to operate proactively in a fast-paced, data-driven environment.
Roles & Responsibilities :
- Manage the Conferences Resource & Travel inbox and respond to inquiries within 24–48 hours
- Track all email inquiries, categorize requests, and monitor volume by quarter
- Maintain organized communication flows for the Resource & Travel team
- Action staffing and resourcing changes across all internal tools; escalate issues as needed
- Maintain clear communication with stakeholders, ensuring updates and follow-ups are completed
- Confidently communicate with senior-level executives to obtain required information
- Maintain and support Excel-based tools, ensuring formula accuracy and data consistency
- Partner with Logistics, Registration, and Housing teams for late staffing changes
- Create and maintain documentation in SharePoint (FAQs, setback schedules, etc.)
- Manage post-conference audit processes and produce division-level analysis
- Support bi-annual travel allocation and review cycles
- Prioritize and manage multiple tasks in a high-performance environment
Required Qualifications :
Bachelor's degree (required)2–4 years' experience in travel planning, project management, conferences / events, or consultingStrong verbal and written communication skillsAbility to think critically and understand cross-functional connectionsProficiency in Microsoft Office, especially ExcelStrong collaboration skills and ability to build cross-team partnershipsAbility to prioritize, stay proactive, and operate in a dynamic environmentStrong attention to detail and proofreading accuracyDemonstrated integrity, collaboration, and problem-solving skillsPreferred Skills :
Conference or event experienceProject management or inbox management backgroundStrong interpersonal skills and proactive team mindsetAdditional Information :
Candidates may be local to either Irving, TX or Stamford, CTNo recurring travel expected apart from potential single conference supportStrong communication and attention to detail are essential for successBenefits (employee contribution) :
Health insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement planAll qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.