Product Specialist

McGrath Honda of St. Charles

Product Specialist - St. Charles , IL.

The McGrath Honda of St. Charles has been committed to exceeding expectations for over 40 years. We believe in complete customer satisfaction, period. We believe the same is true for our employees. Recognizing outstanding customer satisfaction through progressive management, dedicated employees, and high standards of operational excellence.

The Product Specialist is responsible for working with customers to identify their vehicle needs, finding the appropriate vehicle to meet their needs while ensuring each customer has a premium dealership experience.

We can offer you a unique professional working environment with continuous training and performance excellence, professional growth opportunities within an expanding company. Our company has a history of strong community involvement and strives to promote employee engagement at all levels.

KEY RESPONSIBILITIES :

• Approach and greet customer with a smile and positive attitude. Build rapport to determine the needs of the customer by listening and asking questions.
• Assist customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Explain product performance, feature, function and benefits to prospects.
• Describe all optional equipment available for customer purchase.
• Perform high-quality, professional, and knowledgeable presentation and demonstration of new / used vehicles.
• Learn to overcome objections, close sales, and perform all other steps of the sales process in accordance with company standards.
• Report to the Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Respond to and or resolve customer issues related to orders and products.
• Maintain ongoing professional growth and development by keeping abreast of product knowledge.

WHAT WE CAN OFFER :

REQUIREMENTS :