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Manager, Enterprise Learning & Development
Manager, Enterprise Learning & DevelopmentDuke Energy • Charlotte, NC, US
Manager, Enterprise Learning & Development

Manager, Enterprise Learning & Development

Duke Energy • Charlotte, NC, US
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More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

Position Summary

The Manager, Enterprise Learning & Development, will lead the team responsible for design, development, and delivery of facilitated and self-directed learning for people leaders and individual contributors. This position will support the design and execution of current and future identified training and development needs. Understanding our business strategy and ensuring training and learning initiatives are aligned to key business priorities and objectives will be key. This includes assessing development needs, creating and implementing learning strategies, designing and delivering training, and ensuring learning effectiveness.

Responsibilities

  • Manage and further build a portfolio of development offerings, including internally and externally designed programs delivered face-to-face and virtually instructor led, and training content made available through the online learning system
  • Lead the design and implementation of new training to address organizational needs and build leadership capabilities especially for mid-level leaders
  • Collaborate with internal partners and stakeholders to identify and assess current and future development needs
  • Facilitate program sessions and / or build internal organizational capability, as needed
  • Manage all aspects of learning and development delivery end-to-end, including costs / budget, licenses, internal partnerships, vendor management, learning technology, and communications / marketing
  • Develop measures, benchmarks, and / or scorecards to consistently assess and measure the effectiveness of training and leadership development programs
  • Manage, monitor and ensure performance to budget
  • Partner with the Talent Management team to align program offerings with development actions identified through the talent review / succession planning process
  • Collaborate with other learning organizations and consult with the business to develop or propose content for various development needs
  • Maintain up-to-date knowledge and an on-going understanding of learning and development trends and best practices
  • Cultivate an inclusive, motivational, empowering and performance-oriented work environment, consistent with our values
  • This position provides direction to direct reports (typically, Training Facilitators, Instructional Designers, Program Managers and Learning Technology) as well as vendor supplied service providers.
  • Identify and manage vendors as needed in collaboration with Supply Chain
  • Perform other related duties, as assigned, to support the COE and priority business objectives

Required / Basic Qualifications

  • Bachelor's degree in business or other related degree
  • In addition to bachelor's degree, six (6) years minimum of related work experience
  • Desired Qualifications

  • Master's degree preferred
  • Eight (8) or more years of experience in a corporate learning & development department
  • Five (5) or more years of prior management experience with direct reports
  • Extensive experience in designing, executing and facilitating successful corporate learning & development programs
  • Expertise in adult learning competencies to include needs assessment, instructional design, presentation and group facilitation
  • Understanding of business-aligned and outcome-driven learning design processes and approaches
  • Strong communication skills including presentation, verbal and written with the ability to influence and inspire
  • Excellent people manager skills : ability to direct, empower, lead, and hold employees accountable
  • Ability to work effectively with all levels in the organization
  • Ability to manage multiple and competing projects to assist in improving the organization's capability
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, SharePoint, etc.)
  • Familiar with and experienced in the use of technology systems for development and delivery, such as Articulate, Canva, Cornerstone or similar programs
  • Working Conditions

  • Travel 5-15%
  • Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable commute to Duke Energy Plaza.
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