Administrative Assistant

Administrative Assistant

Power-Flo Pumps & Systems is seeking an Administrative Assistant to join our Mansfield team. The Administrative Assistant will support maintaining existing accounts while providing the best in class customer service. Competitive benefits package including health insurance, EAP, PTO program and paid holidays, 401K, and company provided life insurance after one year of employment.

Responsibilities include but are not limited to the following :

• Completing orders and quotes with a high attention to detail
• Supporting outside sales staff by providing customers with proposals on their behalf
• Delivering best in class customer service to our customers
• Providing product information
• Coordinating with leadership on stocking levels and product needs
• Reaching out to customers on an as needed basis to inquire about potential future needs
• Up-selling customers who have called to place an order by suggesting additional products that could complement their needs for the specific job that they are working on
• Working with credit department to inquire and help provide resolutions to account financial status for customers
• Proficiency in the use of ERP system for quoting and entering orders
• Learning our business / product lines and keeping up to date as well
• Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer

Requirements include but are not limited to the following :

Power-Flo Pumps manufactures a variety of engineered pump products for real system solutions. We have an extensive offering of pumps and related products serving the plumbing, industrial, commercial, municipal, decorative water, utility and dewatering markets.

We are an equal opportunity employer. Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently.

Power-Flo Technologies is a unique Family of Companies consisting of distributors, fabricators, manufacturers and motor and pump repair firms serving the New York metropolitan and New England areas. We are a Master Distributor and Manufacturers Representative with REAL SYSTEMS SOLUTIONS.