Summary : Responsible for the efficient and orderly management of public area cleaning, servicing, reporting, and management functions through the proper use of assigned employees. Responsible for handling guests requests or complaints quickly and courteously.
Essential Functions :
- Trains Guest Room Attendants, House persons and Utility Porters in Housekeeping techniques and proper use of equipment and chemicals.
- Executes inspection program ensuring the maintenance of the guest room areas, room cleanliness and sanitation standards.
- Controls supply materials expenditures by ensuring proper use of supplies and maintaining adequate inventory levels. Inventories supplies in each assigned storage room on a daily basis. Ensures all the equipment is properly utilized and cleaned after use.
- Prepares daily and monthly reports and cleaning schedules.
- Requests maintenance for buildings, furnishings, equipment and other areas as necessary.
- Respond quickly and courteously to all guest requests and complaints.
- Performs other duties as assigned
Requirements :
Qualifications / Requirements :
Previous experience in an EVS or Housekeeping supervisory roleKnowledge of proper chemical handlingPrevious experience training employeesAbility to read, write, comprehend simple instructions, short correspondence and memos in EnglishAbility to communicate effectively in English, both written and verbalHigh school diploma or equivalent preferredRequired Work Cards :
None
Physical Requirements
Walk, stand, bend, reach, stoop, kneel, push, and pull (over 75% of the time)Occasionally lift, carry, pull or otherwise move objects weighing up to 70 lbsWork outdoors less than 25% of the time in extreme temperatures.Use tools or equipment requiring a high degree of dexterity.Walk, stand, and / or crouch on narrow and / or slippery surfaces.Need to distinguish between shades of colorCommunicate via radioVision, hearing, literacy, speaking (critical)Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.