Sr. Liability Claims Representative

AMERIND is a federally chartered, tribally owned corporation, formed under Section 17 of the Indian Reorganization Act (25 U.S.C. § 5124) by its Members, the governmental units of federally recognized Tribal Nations that administer federally funded housing programs for American Indian and Alaska Native families.  AMERIND has the operating authority to work with Tribal Governments, Enterprises, and Citizens for Property and Liability, Workers Compensation, Homeowners and Renters, Employee Benefits coverage, Fleet Auto coverage, and Critical Infrastructure development.

Position Characteristics and Competencies

• Excellent time and project management skills
• Meticulous attention to detail
• Advanced knowledge of industry-specific software applications
• Excellent customer relations skills
• Ability to provide transparent information and demonstrate high customer service
• Team collaboration
• Excellent fundamental understanding of insurance policy terminology
• Problem-solving and analytical thinking
• Strong verbal and written communication skills
• Strong negotiation skills
• Ability to speak and present in public
• Interest in discovering and developing new ideas.
• Service and people-oriented.
• Agile and adaptable decision-making
• Problem-solving approach that suggests trustworthiness
• Familiarity with technology infrastructure and user of technology tools

Job Summary

We are currently seeking an experienced Senior General Liability Adjuster to investigate complex liability insurance claims. This role entails determining fault and damages, negotiating settlements, and managing claims from inception to closure in accordance with both legal and company guidelines. Key responsibilities involve evaluating intricate bodily injury and property damage cases, collaborating with legal counsel on litigated claims, working with various departments, mentoring junior staff, and maintaining comprehensive claim files. Essential qualifications typically include extensive experience in claims adjustment, strong analytical and communication skills, and a thorough understanding of insurance regulations and company policies. Additionally, we seek a Senior Auto Adjuster to investigate, evaluate, and settle complex auto claims. This position includes determining coverage, liability, and damages while managing negotiations and collaborating with various stakeholders to reach resolutions within established authority limits and regulatory guidelines. The role requires expert knowledge of auto policies, a solid understanding of the vehicle repair process, excellent communication and negotiation skills, and the ability to document decisions and mentor team members effectively.

This job description does not represent an inclusive list of all duties encompassed in this position.

Job Responsibilities

Supervision of Others

N / A

Minimum Qualifications

Additional Eligibility Requirements

Knowledge / Skills / Abilities

Working Conditions & Physical Demands

Physical Exam

Employee is required to successfully pass an annual physical exam to certify that the incumbent is capable of performing the physical demands of the job as described above.

Hiring of AMERIND employees is subject to Section 7(b) of the Indian Self-Determination Act (25 U.S.C. §5307(b)), which requires that, to the greatest extent feasible, preference and opportunities for training and employment shall be given to Native Americans and Alaska Natives.

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