Transportation Coordinator III

Essential Job Functions

• Lead and mentor Transportation Coordinators providing training guidance and performance feedback.
• Act as primary escalation point for customer and carrier issues ensuring timely resolution and high service levels.
• Conduct client business reviews and collaborate with stakeholders to align transportation solutions with business needs.
• Utilize Transportation Management System tools to plan execute and oversee shipments across truckload LTL hotshot.
• Monitor shipment activity manage exceptions and ensure closure on escalated service failures.
• Oversee customer and carrier billing processes resolve disputes and ensure accurate invoicing.
• Develop and maintain Standard Operating Procedures to standardize processes and support operational consistency.
• Assign prioritize and manage workload across the team to ensure service levels and deadlines are consistently met.
• Support after-hours exception management on a rotating basis as needed.
• Foster a culture of continuous improvement accountability and customer1first service.
• Other duties as assigned

Physical Requirements

Education & Experience

Other Skills and Abilities

CERTIFICATIONS AND LICENSES

WHY SHOULD YOU WORK FOR CRANE

At Crane we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer :

Come join the leader in logistics and take your career in the right direction.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information : benefits are contingent upon meeting eligibility requirements and plan conditions.

Required Experience :

IC

Key Skills

Javase,Analysis,Legal Operations,Light Vehicle Driving,Adobe Indesign

Employment Type : Full-Time

Experience : years

Vacancy : 1