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Product Director - Digital Wallets, Amex Digital Labs
Product Director - Digital Wallets, Amex Digital LabsNY Staffing • New York, NY, US
Product Director - Digital Wallets, Amex Digital Labs

Product Director - Digital Wallets, Amex Digital Labs

NY Staffing • New York, NY, US
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Product Leader For Digital Wallets

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Amex Digital Labs is responsible for catalyzing digital innovation at American Express by originating, incubating, and managing emerging products and platforms that can be essential to our customers' digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.

The Labs Digital Payments team is hiring a product leader to focus on digital wallets growth and expansion. In this role you will lead :

  • Product and Platform Strategy Development
  • Product Roadmap Management and Delivery Planning
  • Cross-functional Collaboration
  • Partner Management
  • User Insights & Analytics
  • Performance Monitoring & Optimization
  • Team Leadership and Coaching

Minimum Qualifications :

  • Experience in payments, commerce and AI, with demonstrated results driving meaningful value in customer facing experiences
  • Strong leadership skills and passionate about colleague development, with the ability to coach, mentor, and guide direct reports
  • A history of both managing scaled global products and transforming ideas into go-to-market capabilities
  • Technically literate with a deep appreciation of the engineering discipline and partnership
  • Experience successfully managing and growing partner relationships
  • Energy and drive to ensure that your product is successful and has an impact, with a keen eye for detail and ability to analyze key metrics to identify opportunities or problems
  • Clear and concise communication skills to convey product strategy and vision, adept at explaining complex concepts to a broad audience
  • Ability to prioritize roadmaps across multiple competing priorities and timelines, with high consideration of user needs, technical feasibility, and business outcomes
  • Clear understanding of customer research frameworks and principles; able to articulate a strong point of view that is backed by knowledge of the industry and customer needs
  • Salary Range : $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

    US Job Seekers - Click to view the "Know Your Rights" poster.

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