Critical Communication Emergency Notification System Administrator (34448)

Critical Communication Emergency Notification System Administrator (34448)

3 days ago Be among the first 25 applicants

Myticas's direct client is seeking

Everbridge System Administrator / Project Lead

for

24+ Months Contract

role at Waukegan, IL

(Hybrid - 3 days onsite at Waukegan, IL) .

Top 3-5 Skills, Experience

Candidate must have experience using Everbridge or any similar System Crisis / Incident Management system platform.

Must have technical proficiency in system administration and integration.

Must have experience creating incident templates, task list, conducting drills, creating groups and Rules.

Bachelor Degree in Information systems, Communication Technical & security + 5 year experience.

Must be local to Illinois and willing to work 3 days onsite per week.

Job Responsibilities

Manage user access and system permissions to ensure secure and appropriate system usage.

Configure notification templates and incident communication workflows to optimize response strategies.

Integrate the Everbridge platform with other business systems and applications as required.

Monitor overall system performance, proactively addressing potential issues and ensuring reliability.

Troubleshoot technical problems, providing timely resolution and support to users.

Maintain up-to-date documentation and ensure compliance with organizational policies and standards.

Verify data integrity from system interfaces and maintain accurate data sources.

Serve as the primary liaison between business stakeholders and Everbridge account management / support teams.

Coordinate and communicate with users, regional security teams, crisis response teams, and other business functions for effective operational alignment.

Deliver system training sessions and user onboarding to drive adoption and competency.

Lead change management, governance, and implementation activities for Everbridge-related projects.

Provide support and guidance for Everbridge product roadmap planning and execution.

Required Qualifications

Experience with Everbridge or similar crisis / incident management platforms.

Technical proficiency in system administration and integration.

Strong organizational, communication, and problem-solving skills.

Ability to work with cross-functional and global teams.

Understanding of compliance, documentation standards, and change management processes.

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