Mailroom Associate
The Mailroom Associate supports Xerox-managed service sites by providing efficient docucare, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.
Primary Responsibilities :
- Perform mailroom tasks : sorting, delivery, metering, and packaging of incoming / outgoing mail and packages.
- Shipping tasks : sorting, delivery, scanning, packages of incoming / outgoing packages.
- Conduct basic troubleshooting and maintenance of office equipment.
- Paper tasks : Ordering and Stocking paper supplies.
- Kitchens tasks : Ordering and stocking kitchen items.
- Interact professionally with clients and end-users; provide support and escalate issues as needed.
- Maintain inventory levels and assist in ordering office / production supplies.
- Participate in workflow optimization and continuous improvement initiatives.
Skills and Qualifications :
Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).Strong organizational and multitasking skills in a fast-paced environment.Ability to operate and maintain various print and mail equipment.Clear communication skills and a customer service mindset.Physical ability to lift up to 50 lbs and stand / walk for long periods.Bilingual (English / French or other languages) preferred for some locations.Education and Experience :
High School Diploma or equivalent required.Minimum 1 year experience in a print, mail, or customer service role.Post-secondary training in technology, office administration, or print production is a plus.