OPERATIONS MANAGER

Job Description

Job Description

Description :

Position Information :

With integrity and a strong attention to detail, the Go Potties Operations Manager is responsible for overseeing and enhancing all aspects of portable restroom operations. This includes daily routing, inventory management, staff supervision, compliance, and client satisfaction. The manager ensures timely, sanitary, cost-effective, and safety-conscious delivery and servicing of portable restrooms across all job sites and events.

Position Responsibilities :

• Oversee daily operations of the portable restroom division, including dispatch, service scheduling, deliveries, and pickups.
• Ensure compliance with all Company, local, state, and Federal health and environmental regulations and policies.
• Manage inventory, cleaning standards, maintenance, and deployment of all portable restrooms and sanitation units.
• Lead a team of drivers, service technicians, and support staff—allocating tasks, monitoring performance, and conducting training.
• Implement and uphold standard operating procedures to ensure cleanliness, safety, and service consistency.
• Serve as the primary point of contact for major clients, resolving service issues and ensuring customer satisfaction.
• Oversee maintenance and readiness of all service trucks, trailers, pumping equipment, and cleaning materials.
• Assist upper management with planning, budgeting, reporting, and business development strategies related to sanitation operations.
• Collaborate with other departments, especially event planning, traffic control, and logistics, to ensure seamless coordination.
• Ensure employee compliance with personal protective equipment (PPE) usage, sanitation practices, and safety protocols.
• Participate in recruiting, coaching, and disciplining staff as needed.
• Monitor and update event dates and deployment schedules; ensure sufficient staffing for high-demand periods.
• Maintain accurate service logs, work orders, and inspection reports.
• Work in concert with all departments.
• Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• Attend meetings and / or training classes as directed by management.
• Perform other duties as assigned.

Requirements : Education :

Qualifications :

Physical Demands :

Go Potties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.