Hospitality Coordinator

Hospitality Coordinator

Brokers International

Urbandale IA

About Brokers International

Brokers International an Integrity company is a family business with a rich history of helping Americans find the coverage they deserve. Headquartered in Urbandale Iowa this brokerage safely handles annuities life insurance investments and a variety of other services.

Job Summary

The Hospitality team is the face of our Company creating a positive first impression for every guest and team member that enters our office and a welcoming resource for all callers. This roles main responsibility is creating a friendly professional and unique experience through in person and phone interactions by taking the initiative to deliver exceptional customer service. The Hospitality team is empowered to do what needs to be done to ensure the needs of our guests and teams are met.

This role supports all our internal teams with work related to on-site visits which are critical to the success of Brokers International. Hospitality team members also own work that keep our building running smoothly and ensure visitors and employees enjoy a positive working / meeting environment. Due to the nature of the job responsibilities our Hospitality team is required to work onsite.

Primary Responsibilities :

Front Desk Coverage : Ensure proper coverage during business hours.

Office Maintenance : Keep all areas presentable and track all activity.

Guest Experience : Meet greet and direct incoming guests. Validate parking and assist guests as needed.

Meeting Management : Manage conference room calendars via Outlook reconfirm meetings and set up catering as needed.

Inventory Management : Maintain and refill office and kitchen supplies.

Mail and Package Handling : Receive sign and distribute all incoming packages. Handle mail and distribution.

Event Organization : Organize birthdays or special events as needed.

Communication : Arrange and prepare email correspondence and other communications.

Project Management : Tackle ad-hoc projects efficiently meeting deadlines and ensuring completion.

Staff Support : Assist staff members with expense reports travel calls and other needs.

Invoice Management : Track and enter invoices.

Primary Skills & Requirements :

Positive Attitude : Employ an energetic and positive can-do attitude.

Understanding of Company Values : Understand and adhere to the organizations values and ethics.

Multitasking : Ability to handle multiple tasks and requests at once.

Communication Skills : Excellent written and verbal communication skills.

Experience with multiline telephone systems Organizational Skills : Strong organizational skills with the ability to manage numerous projects and priorities at once.

Customer Service : Strong customer service skills with a focus on delivering a great total customer experience.

Technical Skills : Proficiency in Microsoft Office Suite especially Outlook.

Teamwork : Ability to work well in a team collaborating with other team members on projects.

6 12 months experience in customer service.

High school diploma or general education degree (GED).

Benefits Available

Medical / Dental / Vision Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Community Service PTO

FSA / HSA

Life Insurance

Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose : to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.

Required Experience :

IC

Key Skills

Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management

Employment Type : Full-Time

Experience : years

Vacancy : 1