Vice President of Processing Solutions

Company Overview :

NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Position Summary :

We are seeking an experienced and visionary Vice President of Processing Solutions to lead the strategy, development, and lifecycle management of our Issuer Processor Platform. This senior leader will play a critical role in shaping the future of our payments infrastructure, driving innovation that enhances card issuing, real-time transaction processing, and compliant healthcare fund management.

Key Responsibilities :

Strategic Leadership

Own the vision, roadmap, and execution for the Issuer Processor Platform, aligning product strategy with NationsBenefits' growth objectives and member experience goals.

Define and drive the platform's role in enabling seamless, secure, and rules-based payment solutions within the healthcare ecosystem.

Provide thought leadership on the future of embedded fintech, real-time decisioning, and healthcare payments innovation.

Product Management & Execution :

Lead the full product lifecycle for the Issuer Processor Platform, including :

Card issuing and lifecycle management

BIN sponsorship, network integrations (signature and PIN), and partner onboarding.

Real-time transaction routing, decisioning, and filtering based on benefit eligibility.

Scalable APIs and tools for internal and external program administrators.

Collaborate closely with engineering to deliver secure, performant, and compliant platform capabilities using agile methodologies.

Define KPIs to measure product success and continuously improve usability, reliability, and value.

Team & Stakeholder Management :

Build and manage a high-performing team of product managers and fintech analysts.

Act as a strategic liaison across engineering, compliance, legal, data, client success, and executive teams.

Represent the fintech platform in key client and partner engagements.

Compliance & Risk :

Ensure platform capabilities comply with all applicable regulatory frameworks, including PCI DSS, HIPAA, and CMS guidelines.

Develop controls and rule engines to support benefit program integrity, prevent misuse, and deliver accurate real-time approvals and denials.

Qualifications :

10+ years of product leadership experience in fintech, payments, or card issuing environments.

Deep expertise in issuer processor platforms, including transaction processing, authorization workflows, and network compliance.

Experience working with or building platforms similar to Marqeta, Galileo, FIS, or equivalent.

Strong understanding of healthcare-related financial compliance and consumer benefit structure a plus.

Proven track record of leading cross-functional teams and launching mission-critical financial products.

Bachelor's degree in Business, Computer Science, or related field / experience