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Entry Level Customer Service Specialist

Entry Level Customer Service Specialist

Spade RecruitingNewark, NJ, US
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Redefine Your Career in Customer Service Make a Real Impact Every Day

At AO, we believe customer service is more than answering questionsit's about building trust, providing peace of mind, and making a meaningful difference in people's lives. If you're passionate about helping others and ready to grow in a purpose-driven, high-growth career, we want to hear from you.

Your Role

As a Customer Service Specialist, you will :

  • Support & Guide Help clients understand their life insurance benefits and coverage details.
  • Provide Solutions Assist with policy changes, claims, and account updates tailored to each client's needs.
  • Build Relationships Maintain ongoing connections with clients to ensure they feel valued and supported.
  • Be a Trusted Resource Act as the primary point of contact, addressing questions and concerns with empathy and professionalism.

Your Career Path

  • Start in Client Support Master our processes, tools, and service standards.
  • Advance into Leadership Mentor and guide a team of customer service professionals.
  • Grow with Performance Your advancement is based on skill and results, not tenure.

    • Why Choose AO

  • Purpose-Driven Work Provide support that truly impacts families' futures.
  • Work Anywhere 100% remote; your office is wherever you have Wi-Fi.
  • Career Growth Clear path to leadership with training and mentorship.
  • Recognition & Rewards Earn incentives, bonuses, and even luxury travel opportunities (past trips include Dublin, Dubai, Ibiza, and Tulum).
  • Continuous Development Access ongoing professional training and coaching.

    • We're Looking For

  • Compassionate, people-first professionals with strong communication skills.
  • Organized, detail-oriented problem-solvers.
  • Team players who can also work independently.
  • Resilient, adaptable individuals eager to learn and grow.

    • This is more than a customer service jobit's a career with purpose, flexibility, and unlimited growth potential. Apply today and start making a difference in clients' lives while building your future.

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    Entry Level Customer Service • Newark, NJ, US