Talent.com
Community Donation Manager
Community Donation ManagerSavers / Value Village • South Jordan, UT, US
serp_jobs.error_messages.no_longer_accepting
Community Donation Manager

Community Donation Manager

Savers / Value Village • South Jordan, UT, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Description

Job Title :  Community Donation Manager

​​ Who we are :

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect :

  • The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get :

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including :

Bundled health plans such as medical, Rx, dental and vision.

Company-paid life insurance for extra protection and peace of mind.

Programs to stop smoking, diabetes management coaching, and on demand care options.

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Paid time off from work for leisure or other hobbies.

A range of mental health services to assist you in managing daily life.

What you’ll be working on :

Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice. Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation. Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers. Manages a team of Community Donation Center Ambassadors. The Community Donation Manager is guided by the Savers Vision and Core Values.

Donation Center Operations

  • Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
  • Partners with the Production Manager / Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
  • Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required.
  • Ensures donations are accurately weighed by classification and accounted for.
  • Plans, tracks, and measures donation goals and results.
  • Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
  • Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.
  • Leverages Voice of the Customer Program to improve donor satisfaction.
  • Performs the duties of the CDC Ambassador as required.
  • Leadership and Development

  • Leads, directs, and supervises the work of CDC Ambassadors.
  • Plans staffing needs; recruits, selects, and trains new CDC Ambassadors.
  • Regularly interacts, trains, coaches, and counsels the CDC Ambassadors. Provides recognition and candid feedback. Addresses complaints and solves issues.
  • Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store’s nonprofit partner, and demonstrating the company’s brand and values.
  • Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
  • Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.
  • Functions as an active member of the management team
  • Donor Service

  • Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.
  • Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met. Sets the pace of work.
  • Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience. Responds to donor questions, requests, and complaints.
  • Educates all team members in the store on Savers’ brand, empowering them to share stories about the business model to customers and the community.
  • Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact.
  • Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
  • Partners with the Sourcing team to lead or assist in Fundrive events as needed.
  • Networks within the community through grassroots efforts to share the Savers story and promote awareness.
  • What you have :

  • Excellent presentation skills.
  • Mathematical skills.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and / or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations.
  • Proficient in all Microsoft Office applications.
  • Minimum Required Education, Training and Experience :

  • High School diploma : post-Secondary degree / diploma preferred.
  • Experience managing people preferred.
  • Physical Requirements :

  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks / carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
  • Frequent reaching out in various levels / directions to inspect / handle merchandise, validate work processes, train / coach / counsel the team.
  • Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents / forms, merchandise & pricing inspection.
  • Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle & / or inspect merchandise, validate work processes, train / coach / counsel the team.
  • Frequently required to read written & electronic documents and product labels.
  • Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers. Will need to hear requests in person and via intercom and telephone.
  • Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
  • Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
  • Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
  • Frequent reaching to various levels and directions to move / stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks / shelves.
  • Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing / movement activities.
  • Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and / or stock product(s) on display racks.
  • FLSA :   Non-Exempt

    Travel :   Will periodically need to drive to meetings or other stores for business purposes.

    Location : 10551 S Redwood Rd #1, South Jordan, UT 84095

    Savers is an E-Verify employer.

    serp_jobs.job_alerts.create_a_job

    Community Manager • South Jordan, UT, US

    Job_description.internal_linking.related_jobs
    Assistant Manager

    Assistant Manager

    Beaches Tanning and Spa • Saratoga Springs, UT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Assistant Store Manager.Average hourly : $21-$25 (base pay : $17-$19 an hour base plus uncapped commission and bonus incentives). We're not just in the tanning business; we're in the confid...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Floating Community Manager

    Floating Community Manager

    Asset Living • Salt Lake City, UT, US
    serp_jobs.job_card.full_time +1
    This role will float between multiple properties • •.Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Assistant Manager of Xperience Management

    Assistant Manager of Xperience Management

    Delta Center • Salt Lake, Utah, USA
    serp_jobs.job_card.full_time
    The Assistant Manager of Xperience Management is a key member of the Xperience Management Department and ensures the delivery of world-class service for games and events at Delta Center and all Smi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Remote Property, Real Estate, and Community Association Managers - AI Trainer ($60-$80 per hour)

    Remote Property, Real Estate, and Community Association Managers - AI Trainer ($60-$80 per hour)

    Mercor • Lehi, Utah, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    About the Role • • Mercor is seeking experienced • •Property, Real Estate, and Community Association Managers • • to support a leading AI lab in advancing research and infrastructure for next-generation...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Youth Mentor

    Youth Mentor

    Boys & Girls Clubs of Greater Salt Lake • Midvale, UT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Lead Youth Development Professional (YDP).To best meet the needs of our youth and community, preference will be given to Spanish / English-speaking candidates. Youth Development Professionals (YDP) de...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Engagement Manager (RCM Manager)

    Engagement Manager (RCM Manager)

    Cloudious LLC • Salt Lake, Utah, USA
    serp_jobs.job_card.full_time
    Engagement Manager (RCM Manager).Location : Salt Lake City UT(Onsite).Automation experience desirable.Business requirement Documentation. US Healthcare RCM understanding expertise.Overall HC know...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Manager

    Community Manager

    TradeJobsWorkforce • 84075 Syracuse, UT, US
    serp_jobs.job_card.full_time
    Community Manager Job Duties : Manages a portfolio of communities that includes apartments, homes, town...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Professional Development Team Leader Career Pivot

    Professional Development Team Leader Career Pivot

    wholeheartedlifestyle • Salt Lake, Utah, USA
    serp_jobs.job_card.full_time
    Are you an educator trainer or L&D specialist seeking more flexibility autonomy and the chance to transition into a purpose-driven autonomous role. We are currently seeking motivated professionals r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Care Center Manager

    Care Center Manager

    Gpac • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Licensed Funeral Director and Embalmer.A family-owned firm with multiple locations is looking for a .Licensed Funeral Director and Embalmer. This opportunity is perfect for someone who values a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Community Manager Manufactured Housing Communities Housing Provided

    Community Manager Manufactured Housing Communities Housing Provided

    Investment Property Group • Bountiful, UT, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah, with additional offices in California, Minnesota, and Oregon.IPG owns and operate...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Community RN - Nursing Director

    Community RN - Nursing Director

    Sunridge Assisted Living of Roy • Roy, UT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    RN Duties to include and may not be limited to : .Medication training for new staff members.Medication administration delegation and blood sugar delegation (if there is a resident that needs blood su...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Oracle Global Community Manager

    Oracle Global Community Manager

    KPMG • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Manager

    Business Development Manager

    Elwood Staffing • Salt Lake City, UT, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated.You can expect a career that provides a constant variety of challenges along ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Community Manager - Towers on Main

    Community Manager - Towers on Main

    NEW EARTH RESIDENTIAL LLC • Salt Lake City, Utah, United States
    serp_jobs.job_card.full_time
    Position : Community Manager Category : Exempt - Salary Supervisor : Community Manager Hours : Typical range of hours is based on the community needs and may require weekends and after hour emergency s...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Manager - Community

    Pharmacy Manager - Community

    Optum • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Opportunities with Genoa Healthcare.A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities.We do more than just pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Pharmacy Manager - Community

    Pharmacy Manager - Community

    UnitedHealth Group • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Opportunities with Genoa Healthcare.A career with Genoa Healthcare means you're part of a collaborative effort to serve behavioral health and addiction treatment communities.We do more than just pr...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Giving and Engagement Manager

    Giving and Engagement Manager

    Utah's Promise • Salt Lake City, Utah, United States, 84111
    serp_jobs.job_card.full_time
    United Way of Salt Lake mobilizes people and resources to improve basic needs and education outcomes for kids and families. United Way of Salt Lake, 211 Utah (Salt Lake City team), and Promise Partn...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Senior Engagement Manager, Integration Delivery

    Senior Engagement Manager, Integration Delivery

    AmerisourceBergen Corporation (Cencora) • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time
    Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted