Information Technology Administrator

Description

This position is accountable for monitoring and supporting a specific or a number of interrelated system applications such as payroll, ERP, and Engineering Design tools. Provides maintenance and programming support on systems as identified by users. Provides user support and training. Analyzes reports and designs computer output per users’ request. Provides assistance to the implementation of new technologies and coordinating field installations and upgrade initiatives. This would include assisting in facilitating field activities such as upgrading systems with the latest versions of software, the rollout of new hardware, and field training.

This position is also responsible for operating the cyber and information security program. Protects computer assets by enforcing system access controls. Works with various product groups to identify new opportunities to more effectively utilize current technology. Identifies patents and product licensing agreements.

DUTIES AND RESPONSIBILITIES

• Defines, communicates, and implements strategy which unifies technologies utilized in BEI-PSSC's products (e.g. system

architecture(s), data networks, software programs).

other products and systems).

Requirements

REQUIRED SKILLS / ABILITIES

Knowledge of : Operational characteristics of information services systems, hardware and software. Principles and practices of computer science and information systems. Computer operating systems and local area network applications. Methods and techniques of training and instruction. Principles and practices of systems analysis. Principles, practices, methods, and techniques used in the installation, troubleshooting and maintenance of systems, networks, and applications. Characteristics and limitations of computer systems and related equipment. Wireless networking technology including access and security. Methods and techniques of installing and maintaining network devices including switches, routers and hubs. Network email systems. Various commercially packaged software including word processing, spreadsheets, database, and graphics applications. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.

Ability to : Analyze, design, program and maintain information systems and peripherals. Install computer equipment, related peripherals, and software. Troubleshoot hardware and software problems. Analyze data and develop logical solutions to complex computer applications problems. Make recommendations in information system selection and software application packages. Instruct and train staff in information system operations. Operate office equipment including computers and supporting word processing, spreadsheet, and database applications. Adapt to changing technologies and learn functionality of new equipment and systems. Understand and follow oral and written instructions. Work independently in the absence of supervision. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE

Education :

Bachelor’s   degree in Management Information Systems, Computer Science, Programming, or a   related field; 5+ years of relevant professional experience.

Experience :

Technical   experience maintaining computer equipment including networked systems,   servers, gateways, and firewalls. Familiarity   with Microsoft technologies such as Office 365, Azure, Exchange and Windows Server.  Familiarity   with virtualization and cloud platforms. Experience with network infrastructure and experience with   cybersecurity principles and data protection practices.

Preferred Certifications :

CompTIA Network+ / Security+

Microsoft Certified : Azure Administrator