CAN Outreach Specialist

Columbus HouseNew Haven, CT, US

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Job Description

Columbus House, Inc.

Job Posting : Full Time (32 hours / week), FLSA Non-Exempt, Non-Essential

CAN Outreach Specialist

VEVRAA Federal Contractor : Priority Referrals of Protected Veterans Requested

Company Overview & Mission

Columbus House opened its doors in 1982 to provide services for men and women at least 18 years of age. Our goals quickly broadened from the mere provision of food and shelter and simple survival, to understanding and working toward overcoming the problems which cause people to become homeless.

Columbus House, along with its core of loyal supporters, friends, and volunteers, has remained committed to fulfilling its mission :  "To serve people experiencing homelessness or at imminent risk by providing life-saving outreach, shelter and housing and by fostering their personal growth and independence. We advocate for and create affordable housing to end homelessness in our communities."

Purpose

Under the dual direction of the Director of Emergency Services and CAN Manager, the CAN Outreach Specialist supports the mission of the Greater New Haven Coordinated Access Network Task Force members, public and private partners, and United Way team to develop, implement, and measure homeless services that address homelessness for chronically homeless adults, youth and families. The CAN Outreach Specialist will work closely with the CAN Manager, CAN System Coordinators, Family Navigators, and community providers to assist individuals access emergency shelters, and exit homelessness to a variety of housing options in the GNH CAN service area (Ansonia, Beacon Falls, Bethany, Branford, Derby, East Haven, Guilford, Hamden, Madison, Milford, New Haven, North Branford, North Haven, Orange, Oxford, Shelton, Seymour, West Haven, or Woodbridge).

Duties and Responsibilities

Verification Support
Connect with clients and other social service providers in order to secure verification of homelessness
Work with case managers of the client to assess their housing history
Provide linkages for clients who are in need of social, mental health, educational, vocational, recreational, spiritual, HIV and and / or substance abuse services
Coordinate and collaborate with other agencies and social service providers
Engage in “street” outreach in all kinds of weather conditions
Attend weekly and monthly agency, program and network meetings
Monitor all cases assigned and complete all documentation / charting required by the GNH CAN
Complete First Contact Forms
Enter and maintain all client charts accurately and timely into the Homeless Management Information System database Case Worthy
Other related duties as assigned

Qualifications

High School graduate or GED

Excellent organizational and time management skills with a deadline-oriented mindset

Ability to analyze and exercise sound judgment

Ability to work with electronic databases i.e. Smart sheets, HMIS

Strong written and oral communication skills employing the English language

Able to function as part of a multi-disciplinary team

Familiar with mental health, substance abuse and dual diagnosis issues

Experience providing person-centered / strength-based services to vulnerable populations

Ability to relate to people of different economic and ethnic backgrounds

Able to meet all documentation requirements

Knowledgeable about the challenges and barriers that homeless people face

Valid drivers’ license with a good driving history

Supervised by : Program Manager of Case Management Services

Schedule : Monday- Thursday 9am- 5pm

Salary range : $25.50- $27.50

Benefits

Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment

401 K retirement plan with employer matching contribution

Paid time off

10 paid holidays

Please send your resume and a cover letter to Human Resources Generalist, Columbus House Inc., 586 Ella Grasso Boulevard P.O. Box 7093, New Haven CT. 06519 or fax to 203-773-1430 or email to hr@columbushouse.org or apply at www.columbushouse.org

Equal Opportunity / Affirmative Action Employer : Protected Veterans and Individuals with Disabilities Encouraged to Apply

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Outreach Specialist • New Haven, CT, US