Job Description
Job Description
Sr. Systems Analyst - Technology Solutions
Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the automotive and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries.
The ideal candidate will embody our company's Non-Negotiables :
- Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything.
- Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way.
- Be Fearless - We never fail, we only learn.
- We are One Team - We achieve more together by collaboration and consensus.
- Delivery on Commitments - We do what we say we will do.
- We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other .
- We put Safety First - We prioritize the safety of our team members and customers above all else in our business.
- We Strive for Operational Excellence - We are dedicated to a culture of continuous improvements, driving quality and productivity.
As a Senior Systems Analyst - Technology Solutions , you will drive the design, creation, troubleshooting, configuration, validation, and documentation for technology solutions that support Lanter's operational needs.
You will work closely with stakeholders to understand both new requirements and ongoing issues, then orchestrate effective solutions in close collaboration with both internal teams and external vendors.
Responsibilities :
Collaborate with both end users and technical teams to drive resolution to existing pain points and solutions for new operational needsEstablish mastery of existing Lanter operational and reporting systems to leverage them creatively for business objectivesProvide technical support and troubleshooting for existing systemsWork with vendors and IT teams to ensure the effective implementation of new clients, process changes, and new software solutionsDevelop and document system requirements, workflows, data models, and process diagrams to guide development and implementationConduct system testing and support the QA process to ensure that systems meet business requirements and perform as expectedCreate user documentation, training materials, and system guides to assist end-users in adopting and utilizing new systems effectivelyRequirements :
Bachelor's degree or equivalent professional experience in Information Technology, Computer Science, Systems Engineering, or related fieldMinimum of 4 years of experience as a Systems Analyst, Support Analyst, or in a related IT roleHands-on experience with system implementation, integration, and troubleshootingExperience with databases, SQL, and system architecture designProficient in creating detailed technical documentation and user guidesStrong attention to detail and the ability to prioritize tasks in a fast-paced environmentExcellent communication skills, with the ability to interact with both technical teams and business stakeholdersPreferred Qualifications :
Previous logistics experience, especially in final mile or parcel delivery, a plusExperience with TMS, WMS, and / or logistics scanning platformExperience with data warehousing technologies, especially the Azure stackKnowledge of programming languages and scripting