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Director Surgical Services
Director Surgical ServicesWickenburg Community Hospital • Surprise, AZ, United States
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Director Surgical Services

Director Surgical Services

Wickenburg Community Hospital • Surprise, AZ, United States
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LOCATION : WICKENBURG, AZ

Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona. WCH is a 19-bed Emergency Department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of your success story.

We offer :

  • Full Benefits
  • PTO / Sick Leave
  • Wellness Benefits

Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.

General Description

Responsible for advancing the operational efficiency of clinical data, information, and knowledge in perioperative nursing practice and administration.

Essential Job Duties

  • The Director of Surgical Services is responsible for planning, directing, and coordinating the full spectrum of surgical patients which includes all clinical and nursing care in surgery : Pre-op, operating rooms, PACU, telemetry, surgery suites and area, and other roles as indicated.
  • Collaborates and is part of the negotiation of contracts with Anesthesiology group, Surgical provider contracted group, and equipment reps.
  • Directs and coordinates a variety of clinical duties, including cleanliness, and safety of surgical environments, control of medications, prep and post-care of surgical patients, and the management of surgical instruments, supplies, and equipment.
  • Collaborates with the Infection Prevention RN regarding EOC rounding and process improvement opportunities.
  • Establishes and communicates the clinical goals and objectives for the surgical unit.
  • Reviews, develops, and implements surgical services policies, procedures, and practices to ensure high quality surgical outcomes and improve surgical patient experiences.
  • Collaborates with the Quality / Risk RN and is responsible for investigating and communicating with patients regarding patient grievances.
  • Collects and analyzes data related to quality or performance improvement projects that apply to perioperative services.
  • Maintains and monitors clinical operational efficiency, standards of care, and patient service delivery levels.
  • Negotiates interdepartmental resources and communication with other WCH clinical departments and PT to ensure effective and efficient delivery of surgical care.
  • Is responsible for monthly financial reviews, variance reports, collaboratively works with CNO and the finance department with annual budgets.
  • Evaluates and schedules appropriate staffing on a continuous basis and makes financially responsible adjustments as indicated.
  • Tracks departmental statistics and data as indicated monthly reporting to the CNO.
  • Overall plans and directs the operations of the surgical department with responsibility of staffing, processes, budgets, and cost of the unit.
  • Is a resource and lead to advice subordinates to meet schedules, resolve technical problems, and monitor performances.
  • Provides guidance, support, and constructive feedback to perioperative personnel team members and other team members as appropriate.
  • Is responsible in working collaboratively with HR, investigating staff's performance, and taking action with performance action plans as indicated.
  • Uses effective conflict resolution techniques.
  • Responsible for evaluating surgical personnel performance and completing performance evaluations.
  • Responsible for evaluating the need to fill FTEs, interviewing, and hiring surgical personnel.
  • Provides staff meetings as indicated.
  • Provide support to perioperative staff and other clinicians during implementation of and upgrades to the perioperative information system and tools.
  • Educate and mentor surgical personnel and other clinicians in the surgical environment about the implementation plan, functionality, and resolution of issues related to the perioperative information system and tools.
  • Identify documentation barriers that prevent full integration of safe patient-centered care and quality patient outcomes in the perioperative setting.
  • Troubleshoot problems and answer questions from perioperative RNs and other clinicians related to the perioperative information system and tools.
  • Resolve problems, issues, or concerns related to the perioperative information system or tools.
  • Escalate and communicate to the appropriate individuals the identification of problems, issues, or concerns when unable to resolve information technology issues.
  • Assist with documentation and information needs with the surgical staff, collaborating with IT and the informatic RN.
  • Assist perioperative RNs with clinical data requirements and documentation for perioperative patients as they relate to organizational policies, procedures, business operations, national quality and safety initiatives, and regulatory and accreditation requirements.
  • Disseminate information from internal and external information technology teams about issues with the perioperative information technology system or tools (eg, medication barcodes not functioning properly).
  • Verify alignment of preference cards, order sets with perioperative clinical documentation.
  • Perform documentation peer reviews to ensure accuracy and completeness of perioperative patient care documentation.
  • Assist with preparation and implementation of down-time processes for the perioperative information technology system and tools.
  • Coordinates, facilitates, and manages change within perioperative services and the health care institution.
  • Demonstrates effective communication, consultation, negotiation, and collaboration skills with members of the perioperative team and other stakeholder.
  • Evaluates supply and equipment needs; collaborates in negotiating contracts with vendors as indicated.
  • Collaborates with Surgical Service Contract group with the scheduling of surgeons for OR and clinic.
  • Performs other duties as assigned.

    • Other (Non-Essential) Job Duties

  • Assist in the day-to-day tasks of the department as needed.
  • Assist with patient care responsibilities as needed

    • Minimum Qualifications

  • Associate or Bachelor's degree in nursing
  • Master's Degree preferred.
  • Graduate from an accredited school of nursing
  • Current registered nurse license in state of employment
  • Minimum of three to five years clinical nursing experience
  • Minimum of two years perioperative information system use and previous participation in implementation of a major information system / tool
  • Basic Life Support (BLS) certification, Advanced Cardiac Life Support (ACLS), Pediatric Life Support (PALS)
  • Strong computer proficiency in (system name here) system and Microsoft® applications (eg, Word, Excel®, PowerPoint®)
  • Experience in a surgical leadership role.
  • Experience with collaborating across multiple departments and clinical disciplines preferred.
  • Excellent problem-solving and critical thinking skills.
  • Strong analytical, organizational, communication, and planning skills
  • Strong verbal and written skills, including communication skills that promote interpersonal relations, customer service, and teamwork.

    • Physical Requirements / Working Conditions

  • Frequent standing, stooping, bending, stretching, squatting; must be able to stand / walk for most of the workday; heavy lifting, must be able to lift packages up to 75 pounds.
  • Must be able to work paying close attention to detail with frequent interruptions.
  • Ability to work in a fast-paced environment
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