Insurance Customer Service Rep

Bello Insurance Services, IncPearland, TX, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Job Description

At Bello Insurance Services, Inc. , we combine experience, innovation, and a customer-first approach to deliver outstanding insurance solutions. As an independent agency, we have the flexibility to shop the market on behalf of our clients, ensuring they receive the best coverage at the best value every time. Our high-energy team thrives in a fast-paced, collaborative environment where hard work is balanced with camaraderie and a sense of fun. Were proud of our strong internal culture, relaxed dress code, and dedication to personal and professional growth. If youre looking to launch or grow a meaningful career in insurance, this is the place to do it.

Were hiring an Insurance Customer Service Representative to support and guide our clients with professionalism, care, and clarity. In this role, you'll be the voice of our agency, assisting customers with policy questions, changes, and claims support, while exploring ways to protect better what matters most to them.

First-year expected earnings : $30,000$50,000 (base salary + commission + bonuses)
Paid time off and paid holidays
Health, dental, and vision insurance
Retirement plan
Career growth into senior or management roles
Evenings and weekends off
Relaxed dress code and supportive work culture

If you're ready to start or grow a meaningful career in insurance and work in a place where your impact is valued, apply today.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Tuition Reimbursement

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Paid Holidays

Responsibilities

Serve as a trusted advisor to clients by answering questions and guiding them through policy updates

Respond to customer inquiries by phone, email, and in person with professionalism and care

Process policy changes, billing updates, claims, cancellations, reinstatements, and certificates

Review upcoming renewals, identify coverage gaps, and provide requotes or rewritten policies as needed

Identify cross-sell opportunities during service calls and renewal reviews

Requirements

High school diploma or equivalent (some college preferred)

At least one year of experience in a customer service role

Excellent written and verbal communication skills

Strong attention to detail and organizational abilities

Comfortable navigating multiple systems and software (Word, Excel, email, web platforms)

Bilingual in English and Spanish is a plus

serp_jobs.job_alerts.create_a_job

Customer Service Rep • Pearland, TX, US