Principal Product Manager, Marketplace Experience

Overview

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! GoFundMe is seeking a Principal Product Manager who is passionate about our mission to help people help others. This role will be part of the product management team and will ideate, develop and launch products that drive value to millions of people. We value customer obsession, out of the box thinking, grit, positive impatience, and behaviors that earn trust with internal partners and customers alike. We know that a broad range of perspectives and a diverse group of backgrounds and experiences can help us build the best possible products.

This is a hybrid role that requires 3 days per week at the office, and we are therefore only able to consider candidates who are located or willing to relocate to San Francisco, CA.

The Job

• Own multi-year vision and strategy for complex product areas with broad company impact and significant visibility into the company leadership, making a meaningful impact in the company and the greater market.
• Responsible for all stages of product development and delivery, including : ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products / features and other aspects will include optimization and growth of existing products.
• Customer Focus : Be the advocate for our customers and understand the needs of our community to build delightful experiences.
• Intuition & Judgement : Break down sophisticated challenges into a clear sequence of actions, make trade-off decisions while balancing the nuances of implementation details and time-to-market needs, and get on board cross-functional teams.
• Data-informed decision-making : Use qualitative and quantitative analysis to drive product and go-to-market decisions.
• Product Ownership : accountable for product vision, Cost / ROI analysis, strategy, development, and successful execution of new product initiatives and features to drive IMPACT. Lead the team through defining, identifying and tracking appropriate product and business metrics that are aligned with user goals.
• Collaboration : Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an amazing product.
• Communication : Articulate the problem you’re solving, the vision you are going after, write crisp and clear requirements and communicate the strategy, plan, challenges and constraints to senior management and various collaborators.

Qualifications

Why you’ll love it here

We live by our core values : impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences. We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The total annual salary for this full-time position is $216,500 - $275,000 + equity + benefits. As this is a hybrid position, the salary range was determined by role, level, and location across the US. Individual pay is determined by work location and additional factors including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to participate in the hiring process, please contact us at accommodationrequests@gofundme.com.

Global Data Privacy Notice For Job Candidates And Applicants : Depending on your location, GDPR or certain US privacy laws may regulate how we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure is available here. By submitting your application, you are agreeing to our use and processing of your data as required.

Learn More About GoFundMe : We partner with GoFundMe.org to extend the reach and impact of our community. You can learn more about GoFundMe.org’s activities in their FY 24 annual report. Our annual “Year in Help” report reflects our community’s impact in advancing our mission. For recent company news, visit our Newsroom.

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