Donor Engagement Manager

Position Summary

The Donor Engagement Manager is a key member of The Sophia Way Development Team

responsible for connecting individuals volunteers and community partners to the organizations

mission of providing shelter safety and stability for women experiencing homelessness.

This position blends two vital functions :

1. Volunteer Coordination and Management engaging training and stewarding

volunteers as active partners in our mission.

2. Donor and Corporate Engagement cultivating relationships with individuals small

donors and corporate supporters through volunteer experiences outreach and event

sponsorships.

By fostering relationships that begin with engagement and grow into sustained giving this role

strengthens The Sophia Ways development pipeline and deepens community investment in our

programs.

Primary Responsibilities

Volunteer Engagement and Management

Coordinate recruitment screening training placement and recognition of volunteers.

Match volunteer interests and skills with organizational needs to ensure an enriching

experience.

Maintain The Sophia Ways volunteer database ensuring accurate and current

information.

Develop volunteer position descriptions in collaboration with staff to meet programmatic

needs.

Design and deliver volunteer orientations that connect service to impact and giving.

Maintain volunteer calendars ensuring adequate coverage and planning for

contingencies.

Plan and implement volunteer appreciation activities and recognition events.

Oversee the organization and inventory of in-kind donations with volunteer support.

Serve as the main point of contact for meal donors and coordinate meal-related

donations.

Donor and Corporate Engagement

Collaborate with the Director of Development to grow relationships with individual

donors volunteers and corporate partners.

Cultivate and steward a portfolio of individual and small donors encouraging deeper

involvement through giving volunteerism and sponsorship.

Conduct outreach to corporations community groups and faith-based organizations to

build engagement and giving opportunities.

Support the solicitation and fulfillment of event sponsorships ensuring recognition

benefits are met and recorded.

Partner with the Communications team to develop collateral and materials for donor and

volunteer outreach.

Participate in donor events community presentations and speaking engagements to

represent The Sophia Way.

Support the planning and execution of donor cultivation and fundraising events

(including logistics registration and follow-up).

Track and record constituent engagement data in donor and volunteer databases.

Collaboration and Operations

Work collaboratively with the Development and Program teams to connect volunteers

and donors to organizational priorities.

Ensure cross-departmental coordination to link volunteerism to philanthropy.

Participate in Development Team meetings outreach events and strategic planning as

assigned.

Perform other duties as needed to support the mission of The Sophia Way.

Supervision

Reports to : Director of Development

Supervises : Volunteers and interns

Qualifications

Education and Experience

Certificate or Associates degree and a minimum of 2 years of relevant experience or an

equivalent combination of education and experience.

Experience in volunteer coordination donor relations or nonprofit development required.

Experience with corporate outreach or sponsorships preferred.

Skills and Abilities

Strong relationship-building and community engagement skills.

Proficiency in volunteer or donor database systems and Microsoft Office / Google

Workspace.

Excellent written verbal and presentation skills.

Strong organizational skills and ability to manage multiple priorities.

Understanding of and commitment to The Sophia Ways mission and values.

Ability to work independently and collaboratively across departments.

Professionalism and integrity when working with confidential information.

Willingness to work occasional evenings or weekends for events.

Working Conditions

Office-based with regular travel to The Sophia Way shelter locations and community

events.

Frequent computer use and communication via email and phone.

Occasional lifting of up to 40 pounds.

Required Experience :

Manager

Key Skills

Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 33 - 36