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Partner Operations Manager
Partner Operations ManagerCircle Internet Financial • San Francisco, California, USA
Partner Operations Manager

Partner Operations Manager

Circle Internet Financial • San Francisco, California, USA
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Circle is a financial technology company at the epicenter of the emerging internet of money where value can finally travel like other digital data globally nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure including USDC a blockchain-based dollar helps businesses institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.

What youll be part of :

Circle is committed to visibility and stability in everything we do. As we grow as an organization were expanding into some of the worlds strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity Future Forward Multistakeholder Mindful and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

What youll be responsible for :

As a Partner Operations Manager you will serve as Circles lead specialist for our global partner response program helping to formalize and build a centralized net-new this high-impact high-autonomy role you will champion and own the end-to-end management of all partner due diligence (DDQ) and commercial questionnaire processes. You will partner cross-functionally with senior stakeholders across Commercial Legal Risk and Security to ensure our responses are not only accurate but are commercially-minded assets that accelerate enterprise engagements.

What youll work on :

Refining and implementing the global partner response framework infrastructure and scalable processes.

Owning the end-to-end lifecycle of all responses including DDQs and security questionnaires from intake and go / no-go analysis to final high-discretion submission.

Building and maintaining a centralized AI-powered knowledge library within our response tool serving as the single source of truth for all regulatory risk and security-related content.

Championing the partner response function across the business acting as the primary specialist and point of contact for all cross-functional partners including Commercial Compliance and Product.

Liaising with senior commercial stakeholders on strategic commercially-minded responses; understanding how due diligence and commercial questionnaires directly contribute to successful partner engagements.

Developing and managing the methods and procedures for content verification approval workflows and continuous improvement ensuring all content is accurate current and globally compliant.

Analyzing response data to identify trends report on key metrics and provide strategic insights to leadership on the response landscape at Circle.

What youll bring to Circle :

Core Requirements :

7 years of experience in strategic response management (RFP / DDQ) proposal management or a related partner operations role within a high-growth tech or financial services environment.

Deep contextual knowledge of the fintech financial services or crypto landscape including a strong understanding of regulatory compliance risk and security standards.

Proven zero-to-one experience : a track record of building and scaling new functions processes or content libraries from the ground up with a high degree of autonomy.

Exceptional written communication and editing skills with the ability to distill complex technical legal and regulatory concepts into clear precise and commercially-oriented language.

Demonstrated ability to lead complex cross-functional projects and network with internal key contacts to drive consensus and meet deadlines under pressure.

Familiarity with generative AI models (ChatGPT Gemini etc.) and prompt development.

Preferred Requirements :

Direct hands-on experience with strategic response software (e.g. Loopio or similar).

Experience / familiarity with Slack Apple MacOS and GSuite.

Bachelors degree in a related field (e.g. Business Communications English Law).

Circle is on a mission to create an inclusive financial future with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.

Starting pay is determined by various factors including but not limited to : relevant experience skill set qualifications and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.

Base Pay Range : $130000-$170000

We are an equal opportunity employer . We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status required by the laws in the locations where we hire. Additionally Circle participates in the E-Verify Program in certain locations as required by law.

Should you require accommodations or assistance in our interview process because of a disability please reach out to for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.

#LI-Remote

Required Experience :

Manager

Key Skills

Internship,Data Warehousing,Adobe Flash,Database Administration,Logistics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 130000 - 170000

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