Customer Service Rep - Work From Home

Mission-Driven Organization Opportunity

We're a mission-driven organization helping protect the financial security of working families across the U.S. and Canada. With over 60 years of proven experience and trusted relationships with thousands of labor unions and associations, we specialize in delivering exclusive life and supplemental insurance benefits to those who need it most.

As demand continues to grow, we're expanding our virtual team. This is your opportunity to be part of a high-integrity, high-performance environment where your work makes a real difference.

About the Role

This remote position is designed for driven individuals who are ready to take charge of their income and career growth. You'll be working directly with pre-qualified leads no cold calling or chasing down uninterested prospects.

Your Responsibilities

• Connect with members who've requested benefits information
• Schedule and conduct virtual benefit consultations
• Educate clients on their options and help them choose the right protection
• Assist in completing applications and ensuring accuracy
• Follow up to ensure satisfaction and ongoing support
• Participate in leadership development programs and team coaching

Ideal Candidate

What We Provide