Linux Desktop Administrator II (Linux System Analysis)

It Service Desk Linux Administrator Ii

The IT Service Desk Linux Administrator II will be responsible for managing centralized Linux environments and implementing robust security hardening practices. In this role, you will be responsible for providing technical support across our organization, ensuring the stability, security, and performance of Linux-based systems. This role will work with Linux systems, implement security best practices, and support Linux in virtual and hybrid infrastructures as well as endpoints.

Duties And Responsibilities

Provide first-line and escalation-level support for Linux-based systems across a centralized environment

Administer, monitor, and maintain centralized Linux servers, including configuration management, patching, and updates

Implement security hardening techniques to ensure compliance with industry standards (e.g. NIST)

Manage and enforce security policies across Linux servers, including user access controls, firewall configurations, SELinux / AppArmor, and auditing

Troubleshoot and resolve complex Linux system issues related to performance, security, and networking in a centralized environment

Conduct vulnerability assessments and apply security patches across Linux environments to protect against potential threats

Perform regular security audits and system health checks to ensure systems remain secure and compliant

Develop and implement backup and disaster recovery strategies for Linux environments

Manage user accounts, permissions, and authentication methods across centralized Linux systems (e.g., LDAP, Kerberos, NFS)

Document all configurations, hardening procedures, and IT support processes

Automate repetitive tasks and configuration management using tools such as Ansible, Puppet, Chef, or shell scripting

Assist with the deployment and configuration of new Linux-based applications and services in a centralized infrastructure

Provide training and support to end users on secure system usage and best practices for Linux environments

Manage workloads through JIRA ticketing system and meeting SLA requirements

Provide IT infrastructure on-call support one week out of a month and manage alerts through OpsGenie