Office Supervisor Urology

About Our Company

Were a physician-led patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary multispecialty and urgent care providers serve millions of patients in traditional practices patients homes and virtually through VillageMD and our operating companies Village Medical Village Medical at Home Summit Health CityMD and Starling Physicians .

When you join our team you become part of a compassionate community of people who work hard every day to make health care better for are innovating value-based care and leveraging integrated applications population insights and staffing expertise to ensure all patients have access to high-quality connected care services that provide better outcomes at a reduced total cost of care.

Please Note : We will only contact candidates regarding your applications from one of the following domains : @ @ @ @ @ @ or @.

Job Description

Position Summary :

The Office Supervisor under the supervision of the Clinical Coordinator is responsible for planning organizing and coordinating daily operations to ensure quality patient care and be the liaison between the Physician and staff.

Essential Job functions :

Provides leadership and support in day to day operations within the clinical setting along with the Pod Liaison Clinical Coordinator / Director. Serves as a role model and consultant for collaboration with the Clinical Coordinator / Director ensures policies and procedures are properly communicated and adhered to. Ensures staff members are competent in emergency protocol and procedures. Completes and populates Physician and staff monthly schedules. Maintains the automated schedule. Manage staff PTO requests. Identifies staffing needs in advance assists in utilizing resources effectively. Monitor and control overtime use. Manage weekly staff swipe reports. Coordinates training of all staff. Conducts an annual performance evaluation including obtaining physician input on each staff member of the department. Works with QI and Clinical Services to implement and create action plans for SMG clinical quality improvement process at the POD level. This includes ensuring the utilization of the CQS Physician Dashboard. Advances the departments technology including the use of the information technology and the implementation and appropriate use of the Electronic Medical Record. Takes a lead role in POD program development in order to foster an increase in clinical services advancing technology and further interdepartmental coordination of care. Works with the physician POD Liaison to ensure efficient office operations adjustments in workflow as necessary overall smooth functioning of the department and compliance of SMG policies. Maintains and expands staff competencies by implementing ongoing internal education programs and encouraging participation in outside continuing education. Works with the physician POD Liaison to ensure the extraordinary customer service quality is provided to our patients. Anticipates staff training requirements to maintain smooth department functioning. Cross trains personnel to other functions where appropriate. Provides status of office operations to the clinical practice manager in a timely manner. Collaborates with clinical practice on departmental functioning efficiency and growth collaboration with the physician POD Liaison holds monthly staff meetings attends clinical practice managers meetings. Consults and communicates with other departments in a professional manner. All other duties as assigned. Responds effectively in emergency situations adequately trains staff in emergency response protocols and policies. Acts as a patient advocate upholding patient rights. Monitors departmental compliance with all applicable standards (OSHA HIPPA) : reports compliance concerns; Ensures utilization of resources for resolution of issues.

General Job functions :

• Other duties as required.

Physical Job Requirements :

Environmental Risks :

Travel :

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMDs benefit platform includes Medical Dental Life Disability Vision FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Companyprovides equal employment opportunities ( EEO) to all employees and applicants for employment without regard to and does not discriminate on the basis of race color religion creed gender / sex sexual orientation gender identity and expression (including transgender status) national origin ancestry citizenship status age disability genetic information marital status pregnancy military status veteran status or any other characteristic protected by applicable federal state and local laws.

Safety Disclaimer

OurCompanycares about the safety of our employees and Companydoes not use chat rooms for job searches or Companywill never request personal information via informal chat platforms or unsecure Companywill never ask for money or an exchange of money banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at selectOur Companylocations during regular business hours only. For information on job scams visit file a complaint at Experience :

Manager

Key Skills

Healthcare,Computer Software,Customer Care Service,Corporate Risk Management,Boiler

Employment Type : Full-Time

Experience : years

Vacancy : 1