Talent.com
Director of Rooms
Director of RoomsCascade Hotel Kansas City - A Tribute Portfolio Hotel • Kansas City, MO, US
Director of Rooms

Director of Rooms

Cascade Hotel Kansas City - A Tribute Portfolio Hotel • Kansas City, MO, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Cascade Hotel — A Tribute Portfolio Hotel

Nestled in the heart of Kansas City's Country Club Plaza, Cascade Hotel blends contemporary

sophistication with the independent spirit of the Tribute Portfolio. We're dedicated to creating

authentic, memorable experiences for every guest and event powered by a team that embodies

hospitality, creativity, and excellence.

The Director of Rooms at the Cascade Hotel is responsible for overseeing all aspects of the

Rooms Division including Front Office, Housekeeping, Valet / Bell Services, and Guest Relations.

This leadership role ensures exceptional service delivery, operational excellence, and financial

performance, aligned with the hotel's luxury standards and the Tribute Portfolio brand identity.

Key Responsibilities :

Operational Leadership

  • Oversee daily operations of Front Office, Housekeeping, Valet / Bell Services, and Guest

Relations.

  • Ensure seamless arrival and departure experiences, including valet parking and bell

    • service coordination.

  • Maintain clear communication and collaboration with all hotel departments.
  • Enforce hotel policies, service standards, and safety protocols.
  • Serve as Manager on Duty as needed, promptly resolving guest and operational concerns.

    • Guest Experience

  • Champion the guest journey from arrival to departure, ensuring excellence in every
  • touchpoint.
  • Manage guest feedback and implement strategies to improve satisfaction scores.
  • Oversee VIP arrivals, special requests, and amenities to create personalized, memorable
  • experiences.
  • Ensure valet operations are efficient, secure, and guest-focused.

    • Valet and Bellman Operations

  • Supervise valet and bell services to ensure timely, courteous, and secure handling of
  • vehicles and luggage.
  • Implement and monitor procedures for parking lot management and vehicle
  • accountability.
  • Collaborate with engineering and valet teams to maintain the condition and functionality
  • of parking facilities.

    • Financial Management

  • Develop and manage departmental budgets while controlling labor and operating
  • expenses.
  • Monitor occupancy trends, forecast staffing needs, and allocate resources efficiently.
  • Maintain accurate valet revenue tracking and financial reporting.
  • Identify opportunities to maximize revenue and operational performance.

    • Team Development

  • Recruit, train, and develop high-performing team members.
  • Conduct regular performance evaluations and provide coaching and feedback.
  • Foster a positive, collaborative, and service-driven team culture.

    • Process Improvement

  • Implement and maintain standard operating procedures and quality assurance programs.
  • Ensure compliance with all brand and hotel standards, including Tribute Portfolio
  • guidelines.
  • Conduct regular inspections of rooms, public areas, and valet operations to uphold luxury
  • standards.

    • Qualifications

  • Bachelor's degree in hospitality management or a related field (preferred).
  • Minimum 5 years of leadership experience in hotel operations (Front Office,
  • Housekeeping, or Valet / Bell Services).
  • Strong knowledge of guest service standards and luxury hospitality operations.
  • Proven success in budgeting, forecasting, and financial management.
  • Excellent leadership, communication, and problem-solving skills.
  • Proficiency in PMS systems (e.g., OPERA) and Microsoft Office 365.
  • Availability to work flexible schedules, including nights, weekends, and holidays.

    • Physical Requirements

  • Ability to lift 35 lbs. and perform physical tasks such as standing, walking, and reaching throughout the shift.
  • Comfortable working in a fast-paced environment with frequent interruptions.

    • Benefits

  • A vibrant, collaborative work environment that encourages growth and innovation.
  • A fun, team-driven culture built on mutual success and respect.
  • Competitive compensation and benefits, including :
  • Medical, dental, and vision insurance
  • Paid time off
  • Employee discounts across our hotel and affiliated properties
    • serp_jobs.job_alerts.create_a_job

    Director Of Rooms • Kansas City, MO, US

    Job_description.internal_linking.related_jobs
    Radiology Director - Olathe Hospital

    Radiology Director - Olathe Hospital

    University of Kansas Health System • Olathe, KS, United States
    serp_jobs.job_card.full_time
    Radiology Director - Olathe Hospital.Position Summary / Career Interest : .We are seeking a motivated, credentialed (ARRT) and experienced leader for our Radiology Department at Olathe Hospital in Ol...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) in Belton, MO

    Travel Occupational Therapist (OT) in Belton, MO

    AlliedTravelCareers • Belton, MO, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Aequor to find a qualified Occupational Therapist (OT) in Belton, Missouri, 64012!.With Aequor, you can enjoy the freedom to advance your career and travel the c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
    Lifestyle Director

    Lifestyle Director

    Dial Silvercrest Corp. • Overland Park, KS, United States
    serp_jobs.job_card.full_time
    Dial is the place to love the way you work.Our team members get the opportunity to serve and learn from some of the most knowledgeable seniors. Our residents will become your family as we seek to in...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Dual Director of Sales | SpringHill Suites & Fairfield Inn, KS

    Dual Director of Sales | SpringHill Suites & Fairfield Inn, KS

    Fairfield Inn Kansas City, Springhill Suites Topeka • Kansas City, Kansas, United States, 66111
    serp_jobs.job_card.full_time
    Hotel Equities, a multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable. SpringHill Suites Topeka Southwest, Topeka, KS, and Fairfield In...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day
    Director of Sales

    Director of Sales

    Loews Kansas City Hotel • Kansas City, MO
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel.The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Business Development Director REMOTE

    Business Development Director REMOTE

    Rotech Healthcare Inc. • Stilwell, KS, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join a Leader in Home Healthcare.As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN - Operating Room

    RN - Operating Room

    Saint Lukes North Hospital - Barry Road • Kansas City, MO, United States
    serp_jobs.job_card.full_time
    Saint Lukes North Hospital - Barry Road.As an Operating Room Registered Nurse (OR RN), you will play a crucial role in the surgical team, providing direct patient care before, during, and after sur...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Director of Rooms

    Director of Rooms

    Grand Hotel • Kansas City, MO, US
    serp_jobs.job_card.full_time
    The Fontaine, A Kansas City Hotel.The Fontaine, A Kansas City Hotel, is a trendy and upscale boutique hotel located in the heart of Kansas City, MO, offering an exciting and vibrant work environmen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Hotel Director of Sales

    Hotel Director of Sales

    Kinseth Hospitality • Overland Park, KS, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Health, Dental, Vision and other benefits available after 60 days.Discounts at all Kinseth Hotel Corporation hotels and restaurants . Oversees the sales of the products and services of the hote...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Director Of Hotel Sales

    Director Of Hotel Sales

    WizeHire, Inc • Kansas City, MO, United States
    serp_jobs.job_card.full_time
    Holiday Inn Kansas City Downtown • Kansas City , MO , US.We're searching for a director of sales who is motivated to help our busy hotel meet its sales targets. You will be in charge of developing o...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Occupational Therapist (OT) - $1,953 to $2,353 per week in Belton, MO

    Travel Occupational Therapist (OT) - $1,953 to $2,353 per week in Belton, MO

    AlliedTravelNetwork • Belton, MO, US
    serp_jobs.job_card.full_time
    AlliedTravelNetwork is working with Fusion Medical Staffing to find a qualified Occupational Therapist (OT) in Belton, Missouri, 64012!. Travel Occupational Therapist (OT).Fusion Medical Staffing is...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Director of O&M - Treatment (Manager VI)

    Assistant Director of O&M - Treatment (Manager VI)

    Johnson County Government • Overland Park, KS, United States
    serp_jobs.job_card.full_time
    Assistant Director of O&M - Treatment (Manager VI).Full Time - Regular (Full Benefits).A career with Johnson County Government is more than just a job, it is an opportunity to serve a diverse and e...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    RN - Operating Room (OR) (Travel)

    RN - Operating Room (OR) (Travel)

    Medasource • Kansas City, MO, United States
    serp_jobs.job_card.full_time
    Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel OR RN

    Travel OR RN

    Fusion Medical Staffing • Lake Waukomis, MO, US
    serp_jobs.job_card.full_time
    Travel OR RN Company : Fusion Medical Staffing Location : Facility in Kansas City, Missouri Job Details Fusion Medical Staffing is seeking a skilled Operating Room RN for a 13-week travel assignment ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Director of Women's Services

    Director of Women's Services

    Generis Tek Inc. • Overland Park, KS, US
    serp_jobs.job_card.full_time +1
    Please Contact : To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist.Please let me know if you or any of your friends would be interested in this position.Director of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Centra Healthcare Allied • 64012, MO, US
    serp_jobs.job_card.full_time
    Centra Healthcare Allied is seeking a travel Occupational Therapist for a travel job in Belton, Missouri.Job Description & Requirements. Occupational Therapist / OT to join their growing team fo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel - MRI Tech

    Travel - MRI Tech

    Titan Medical Group • Smithville, MO, US
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU\n.With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment y...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Housekeeping Room Inspector

    Housekeeping Room Inspector

    Loews Hotels, LLC • Kansas City, MO, United States
    serp_jobs.job_card.full_time
    Loews Hotels & Co has ventured into Kansas City, MO with the new Loews Kansas City Hotel.The 800-room hotel features 60,000 square feet of meeting & function space, with a sky bridge connecting to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted