NSF Clerk
IBC BankLaredo, TXjob_description.job_card.30_days_ago
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- serp_jobs.job_card.part_time
job_description.job_card.job_descriptionAbility to work under pressure and meet deadlines as assigned Ability to utilize multiple computer applications / programs efficiently Ability to provide detailed instructions over the phone Self-starter that works well in a group environment High School Diploma or GED equivalent Computer literate and have some working knowledge of Microsoft Office Effective English verbal and written communication skills, Bilingual Spanish is a plus Able to work required schedule Able to meet end enforce deadlines At least 1 year of working experience, customer service experience preferred
Job Summary
The NSF Processing clerk is responsible for the overall processing of NSF decision made by the bank officers / branch managers for all Texas markets. The must also contact and follow up with liaisons and officers / managers as needed to ensure timely completion of all NSF lists.
Job Description :
ESSENTIAL JOB FUNCTIONS
- Assist with on the job training / cross training of employees
- Identify and escalate high priority or out of ordinary situations / requests and handle them accordingly
- Knowledge of bank products and services
- Handle phone calls from the branches using proper service etiquette and active listening to ensure quality service
SKILLS
EDUCATION & EXPERIENCE
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Clerk • Laredo, TX