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Business Proposals Capture and Content Planning Manager

Business Proposals Capture and Content Planning Manager

Brightstar LotteryProvidence, RI, US
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Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility.  Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .

Overview

As the Capture and Content Planning Manager, you will be instrumental in shaping Brightstar’s success in securing high-value contract opportunities worldwide. Leading the strategic approach to business development, you will ensure customer needs are clearly defined and that proposal responses are precisely aligned with them.

In this role, you will analyze competitive positioning, craft compelling win themes, and refine Brightstar’s strategic messaging to differentiate us in the market. Collaboration is key—you will work closely with account teams, subject matter experts, and proposal writers and designers to develop persuasive, high-quality responses that strengthen Brightstar’s contract pipeline and drive future growth.

Responsibilities

1.  Business Proposal Coordination

  • Co-ordinate proposal development efforts, working closely with business proposal writers, designers, and subject matter experts to ensure that proposals align with strategic priorities and identified win themes.
  • Oversee content consistency, ensuring key messages are clearly articulated throughout the entire response.

2. Account Team Engagement

  • Build strong relationships with account teams to understand customer priorities, challenges, and decision-making criteria.
  • Extract insights into customer needs, preferences, expectations and evaluation committees to shape win strategies.
  • Develop compelling win themes and messaging that directly align with customer objectives and differentiate Brightstar in competitive bids.
  • 3. Competitor Evaluation

  • Conduct in-depth analyses of available competitor responses, identifying strengths and weaknesses in their approach.
  • Leverage insights from competitor evaluations to refine Brightstar’s capture and content strategies and enhance proposal differentiation.
  • Maintain a database of competitive intelligence to inform future bids and strategic initiatives.
  • 4. Global High-Value Opportunity Focus

  • Prioritize capture and content strategy resources on major global opportunities with substantial business impact.
  • Develop tailored approaches for high-value opportunities to maximize efficiencies and increase the likelihood of securing contracts.
  • Qualifications

  • Eight years of proven experience in business proposals, or capture management, ideally within the gaming or lottery industry.
  • Strong understanding of strategic capture processes and competitive proposal development.
  • Excellent writing skills.
  • Excellent communication and relationship-building skills.
  • Able to build confidence at all levels.
  • Ability to analyze complex information and craft compelling narratives.
  • Expertise in market research and competitor analysis.
  • High level of curiosity and an inquiring mind.
  • Experience leading cross-functional teams in high-pressure environments.
  • Keys to Success

  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership
  • LI-JM1

    At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $74,961 - $164,800. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

    Base pay is only one part of our Total Rewards program.  Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses.  In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note : programs are subject to eligibility requirements.

    All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.

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    Proposal And Capture • Providence, RI, US