Systems Engineer
POSITION SUMMARY : The Systems Engineer will collaborate with other members of the Technology team and work closely with stakeholders to design, build, and maintain critical infrastructure such as on-prem and cloud-based servers and storage systems. As TPT works towards modernizing various systems and associated processes, this position provides a unique opportunity to directly support content creators by designing and building the very foundation that delivers creative, educational and inspirational content to viewers. Compensation : $100,000 to $110,000 annually (depending on qualifications) in addition to company provided benefits. Hybrid Work Environment : Candidates must live in or be willing to relocate to the Twin Cities Metro area and report to onsite office three days per week.
MAJOR AREAS OF RESPONSIBILITY :
- Operational Support (50% of time)
- Manage and maintain foundational services such as Active Directory, Azure Active Directory, DNS, DHCP
- Manage and maintain virtualized environments including cloud and hybrid ecosystems (VMware, Azure, AWS)
- Manage and maintain server and storage backups (Veeam - disk, cloud, tape)
- Evaluate and resolve server, storage, foundational services, and application-related incidents
- Collaborate with stakeholders to accommodate and support new and existing technologies
- Collaborate with 3rd party service and hosting providers as a primary support contact
- Assist and troubleshoot with end-users working on premises and remotely
- Monitoring and Optimization (20% of time)
- Identify opportunities and collaborate with stakeholders to improve and / or automate processes using modern tools
- Monitor and analyze systems metrics to make recommendations that can improve reliability and performance
- Maintain monitoring systems to detect service degradation and work towards automated resolutions
- Planning and Deployment (20% of time)
- Plan installations, upgrades / replacements, transitions, and cutovers of servers, storage, and dependent services
- Apply advanced server infrastructure concepts in the analysis, study, and design of critical infrastructure
- Collaborate with Broadcast Engineers and Network Engineer to design and build new systems and associated processes
- Assist with Disaster Recovery and Business Continuity Plan
- Other Duties as Assigned (10% of time)
- Participate as an active member of the IT Team. Contribute to shared goals and innovate and collaborate with colleagues on achievement of priorities.
- Complete other projects and tasks as assigned
QUALIFICATIONS
Required Experience :
4+ years of experience of systems operation and support of Window Server and proficiency in server, storage, foundational services, and application delivery in relation to design, implementation, maintenance, support and security practices4+ years of managing VMware Virtual computing environments (multiple clusters and datacenters)4+ years of experience with on-premises, cloud, SaaS, and hybrid technology solutions4+ years of experience and a deep understanding of Active Directory, Azure Active Directory and associated foundational services4+ years of experience with Exchange Online and suite of cloud-based Microsoft tools (M365, eDiscovery, SharePoint, Teams, etc)Preferred Experience :
7+ years of systems operation and support of Windows Server and proficiency in server, storage, foundational services, and application delivery in relation to design, implementation, maintenance, support and security practices7+ years of managing VMware Virtual computing environments (multiple clusters and datacenters)7+ years of experience with on-premises, cloud, SaaS, and hybrid technology solutions7+ years of experience and a deep understanding of Active Directory, Azure Active Directory and associated foundational services7+ years of experience with Exchange Online and suite of cloud-based Microsoft tools (M365, eDiscovery, SharePoint, Teams, etc)7+ years of experience with monitoring, diagnostic, and analytics toolsUnderstanding of the OSI model and application in an enterprise environment
Experience with industry leading manufacturers in areas of firewalls, routing, switches and wireless
Experience with SQL, Crystal Reports, FileMaker
Knowledge, skills, and abilities :
Bring a creative, can-do attitude, an ardent desire to help others, and a strong sense of urgencyCreative, analytical thinker with strong problem-solving skillsEffective organizational and time management skills. Able to multitask in a fast-paced, time sensitive production environmentAbility to understand and articulate complex technical architecture and ability to meet deadlines and prioritize simultaneous requestsWork collaboratively with internal team members and external partnersCommunicate effectively verbally and in writing with all team members and external partners to develop team focused solutionsDesire to learn with focus on production and broadcast IP based technologies and workflowsStrong focus on audience and end user needsExcellent computer application skills : Microsoft Office Suite - Outlook, Word, Excel, OneDrive, Teams, the Adobe Creative SuiteEqual Opportunity Employer / Protected Veterans / Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Twin Cities Public Television is an Affirmative Action, Equal Employment Opportunity, Veteran and Disability employer.