Program Manager

Clayton Services is seeking a Program Manager to join a thriving nonprofit organization in North Houston. The Program Manager oversees day-to-day operations, staff supervision, and compliance for a federally funded community outreach program. This role works closely with executive leadership to ensure program effectiveness, performance, and compliance with grant requirements.

Job Type : Temp-to-Hire

Pay Rate : $30.00-$33.50 / hour

Benefits : Medical, dental, vision, 401(k), PTO, and more.

Program Manager Responsibilities :

• Collaborate with executive leadership on program planning, reporting, and overall strategic execution.
• Supervise direct service personnel and provide leadership in daily operations across program functions.
• Ensure all staff and coaches comply with organizational policies and procedures, including task completion, professional appearance, and adherence to assigned responsibilities.
• Uphold federal and state confidentiality regulations, including HIPAA and PII standards; conduct ongoing staff training on secure data handling.
• Develop comprehensive knowledge of all grant requirements and ensure program operations are aligned to meet deliverables.
• Oversee compliance for all service areas, including case management, intake, administration, marketing, and educational workshops.
• Monitor and verify timely and accurate data entry by case managers into program tracking systems (e.g., nFORM).
• Maintain accountability using timekeeping systems, ensuring staff adhere to work and lunch schedules.
• Train staff to meet all federal grant compliance requirements.
• Analyze performance metrics weekly, monthly, quarterly, and annually to track progress toward enrollment and program completion goals.
• Partner with intake and outreach teams to enhance enrollment processes and ensure recruitment benchmarks are achieved.
• Audit data entries and reports for completeness and accuracy, ensuring timely submission of grant deliverables.
• Build and maintain strong internal and external relationships to support program objectives.
• Evaluate program activities regularly and contribute to service expansion efforts.
• Offer innovative ideas to improve service delivery and program effectiveness.
• Visit partner sites to monitor service delivery and ensure compliance with grant guidelines.
• Track staff performance outcomes and present results to leadership.
• Compile and submit regular activity reports using Microsoft Office tools (Excel, Word, PowerPoint).
• Address participant concerns and report resolutions to leadership.
• Participate in program development, fundraising, and awareness efforts.
• Attend weekly staff and partner meetings to remain informed on operational updates.
• Promote the program in the community through outreach and engagement.
• Ensure proper security of office premises and staff work areas at the close of each day.
• May assist in facilitating program workshops.
• Perform other duties as assigned.

Program Manager Skills and Abilities :

Program Manager Education and Experience :

Program Manager - Immediate need. Apply today!