Instructional Design & Delivery Project / Program Manager (PPM3)

Instructional Design & Delivery Project / Program Manager (PPM3)

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Instructional Design & Delivery Project / Program Manager (PPM3)

role at

King County, WA .

Summary

King County Procurement & Payables is the centralized team that manages the sourcing, purchasing and payment process for King County. The Procurement & Payables training program uses instructor-led, virtual (live) training to build relationships and establish foundational policy and process knowledge, and on-demand training to deliver scalable, self-paced content. The program includes live webinars for employees and suppliers, on-demand e-learning, and other education resources. We are transforming our training program and are seeking a

Project / Program Manager – Instructional Design & Delivery

to create modular training paths, build engagement strategies, and curate content.

Scope Of Job Duties

Maintains central knowledge base of documentation including training calendar / implementation schedules, process flows and version control

Manages logistics for virtual live trainings, coordinates with subject matter experts, handles technical issues; facilitates virtual live trainings

Designs and develops core learning modules, following strategic and content roadmaps

Conducts job task analysis and designs modularized courses that map to specific roles or learning paths

Gathers and analyzes feedback to improve content quality and delivery methods

Manages intake request process

Creates training assets including job aids, checklists, and quick reference guides; ensures accessibility standards

Creates user guides, FAQs and communication materials to help learners navigate their paths

Learning administration including updating training records and providing LMS support

Minimum Qualifications

Understanding of adult learning theory and instructional design models (ADDIE, Kirkpatrick, Gagne, SAM, Bloom’s Taxonomy)

Experience designing, coordinating and delivering live trainings or presentations for large groups

Experience with video production / editing (e.g., screen capture, software demo / tutorial) and e-Learning design, with proficiency in design software (e.g. Articulate, Captivate, Camtasia)

Experience in instructional design and content development

Ability to use WCAG to ensure training content meets ADA digital accessibility requirements

Strong communication, interpersonal, writing and customer service skills

Intermediate level of technology proficiency using MS Office tools

Ability to manage time and adapt to changing priorities, work on multiple projects, meet deadlines, and produce timely, quality work

Ability to work with people from diverse backgrounds

Preferred Qualifications

Project management and organizational skills

Familiarity with learning management systems

Experience collaborating with cross-functional teams

LEAN principles experience

Experience with SharePoint, MS Teams and other collaborative online tools

Position Information

Work Site Details : Hybrid; in-office requirements are 2 days per week (assigned days) and may change as needed

Location Requirement : Must reside in Washington state and be within reasonable distance to King County worksite

Work Schedule : Exempt from FLSA; not overtime eligible. 40-hour workweek, typically 8 : 00 a.m. – 5 : 00 p.m., Monday–Friday

Union Representation : Teamsters 117 represented

Employees will be provided with a County-issued laptop and must maintain a suitable remote workspace with reliable internet access. King County supports remote work with available tools and resources.

The Application / Selection Process : The recruitment is open to all qualified candidates. A completed King County Application is required. Applicants may be asked to provide a resume and cover letter addressing minimum qualifications and interest. The selection process includes screening interview, virtual interview, and possibly pre-hire reference checks. Some positions may include additional steps such as skill testing or writing samples. Candidates will be updated via email.

Note :

Online applications are preferred. If you cannot apply online, visit www.kingcounty.gov / jobs for alternatives. If you have questions, contact the recruiter listed on this posting.

Benefits : King County offers a comprehensive compensation and benefits package, including medical / dental / vision, life and disability insurance, retirement plans, transit program, paid holidays and personal leave, vacation and sick leave, family and parental leaves, flexible spending accounts, wellness programs, and professional development opportunities. For more information, see the County benefits page.

EEO Statement : King County is an Equal Employment Opportunity Employer. We value diversity, inclusion and belonging, and are committed to workforce equity. We encourage applicants from all backgrounds, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans.

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