Director of Surgical Services

This position is for a full time Director of Surgical Services position at MountainView Medical Center located in Laz Cruces, NM.

Benefits : MountainView offers a competitive total rewards package that supports the health, life career and retirement of our colleagues including medical, dental, 401k, tuition reimbursement and more.

Job Summary

The Director, Surgical Services provides strategic leadership and operational oversight for the surgical services department, ensuring the delivery of safe, high-quality patient care. This role is responsible for departmental planning, regulatory compliance, financial management, and fostering collaboration among multidisciplinary teams. The Director promotes a culture of excellence, innovation, and continuous improvement to optimize surgical outcomes, patient satisfaction, and operational efficiency.

Essential Functions

• Oversees daily operations of the Surgical Services department, ensuring effective scheduling, staffing, and resource allocation to support safe and efficient patient care.
• Develops and implements departmental goals, policies, and procedures that align with organizational objectives and promote high standards of surgical care.
• Ensures compliance with all regulatory and accreditation requirements, including The Joint Commission and CMS standards.
• Leads quality improvement initiatives to enhance patient safety, surgical outcomes, and operational performance.
• Prepares, monitors, and manages the departmental budget, implementing cost-saving measures while maintaining high standards of care and service delivery.
• Collaborates with surgeons, anesthesiologists, nursing staff, and other stakeholders to coordinate surgical schedules, optimize patient flow, and facilitate interdisciplinary communication.
• Recruits, hires, and retains highly qualified surgical services staff, providing mentorship, fostering professional development, and promoting continuing education opportunities.
• Monitors and evaluates patient care processes and outcomes, addressing patient concerns and implementing strategies to improve satisfaction and experience.
• Drives initiatives to create and sustain a positive work culture, achieving employee satisfaction and retention goals through effective leadership and management practices.
• Responds to and resolves patient care issues, complaints, and incidents, conducting investigations and implementing corrective actions as necessary.
• Maintains current knowledge of industry trends, clinical best practices, and emerging technologies, ensuring the department remains competitive and compliant with evolving standards.
• Establishes and monitors key performance metrics, using data-driven insights to identify opportunities for improvement and to measure departmental success.
• Collaborates with Supply Chain and Procurement teams to manage inventory, surgical instruments, and equipment, ensuring availability and proper utilization.
• Participates in strategic planning and organizational initiatives to expand surgical services and enhance the facility's market position.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

Qualifications

Knowledge, Skills and Abilities

Licenses and Certifications

INDLEAD

To apply, please email heather_stirdivant@chs.net