Office Manager

Office Manager

Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging.

As our Office Manager, you'll greet guests and support the office's overall direction, high-performance and engagement in safety and standard operating procedures meet or exceed results in product quality, production deadlines and safety. You'll develop and implement standard operating procedures and company guidelines for efficient workflows. You'll hire, train, coach and manage performance of your direct reports. You may also assist with budgets.

What You'll Be Doing

Oversees Customer Service, Administrative Assistants / Receptionists and Billing

• Sets clear goals for the department and maintains respectful accountability
• Makes independent decisions about work priorities and procedures
• Provides customer support in all levels and provides situation resolution
• Set up site surveys and schedule client visits
• Prepare quotes, worksheets, reports as needed or requested (i.e. Unbillable, order log data base, Manage file / paperwork flow, accounting and customer services reports, Customized inventory reports, Storage quotes)
• Coordinate all aspects of job and schedule
• Review job folders for preparation for billing
• Project Management including on site as needed
• Create, implement processes and procedures
• Collaborate with Local GM and Corporate office concerning the management of the location's billing and invoice processing for payment
• Performing computerized data entry into Excel spread sheets or other computer systems
• Provide support and collaborate with Sales, Purchasing, Operations, Corporate Office, and customers as needed
• Ability to collaborate with others in a team environment

Team Management

Marginal Functions

What We'd Like to See From You

Required

Preferred