Talent.com
Associate Team Leader
Associate Team LeaderH&R Block • Tomball, TX, US
Associate Team Leader

Associate Team Leader

H&R Block • Tomball, TX, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Associate Team Leader

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A Typical Day...

Joining us as an Associate Team Leader, youll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Youll begin working a flexible part-time schedule in late fall as you ramp up for the busy tax season and transition to a full-time schedule from January through April.

It Would Be Even Better If You Also Had...

  • Experience supervising or managing people
  • History of delivering outstanding customer experiences

What You'll Bring To The Team...

  • Support the Multi-Unit Team Leader, serving as an onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates
  • Your Expertise

  • Prior experience working in customer service or similar role
  • Strong organizational skills and ability to plan and manage day-to-day office operations
  • Customer-centric mindset and strong communication skills
  • Computer proficient with the ability to use MS Office
  • Demonstrated ability to work independently with minimal supervision
  • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
  • High school diploma / equivalent or higher
  • Why Work For Us

    At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

  • Employee Assistance Program with Health Advocate.
  • Wellbeing program , BetterYou, to help you build healthy habits.
  • Neurodiversity and caregiver support available to you and your family.
  • Various discounts on everyday items and services.
  • Benefits with additional eligibility requirements : Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.
  • The community you will join :

    At H&R Block, we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

    You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

    H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

    If youre looking to make an impact, H&R Block is the place for you.

    Sponsored Job

    #42777

    serp_jobs.job_alerts.create_a_job

    Associate Team Leader • Tomball, TX, US

    Job_description.internal_linking.related_jobs
    Customer Service Associate I

    Customer Service Associate I

    Family Dollar • Cypress, TX, US
    serp_jobs.job_card.full_time
    We are seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Service Team Member - Seasonal

    Retail Service Team Member - Seasonal

    Michaels • Cypress, TX, US
    serp_jobs.job_card.full_time
    Deliver friendly customer service, help customers shop our store, and find what they're looking for.Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Full Time - Sales Associate - Outside Lawn & Garden - Opening

    Full Time - Sales Associate - Outside Lawn & Garden - Opening

    Texas Staffing • Cypress, TX, US
    serp_jobs.job_card.full_time +1
    As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Shift Lead

    Shift Lead

    Texas Staffing • Cypress, TX, US
    serp_jobs.job_card.full_time
    Open and close the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.R...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Team Lead

    Team Lead

    TradeJobsWorkforce • 77410 Cypress, TX, US
    serp_jobs.job_card.full_time +1
    We believe that taking care of our guests begins with taking care of our crew, and we try to do an amazing job with both. No insane hours, no crazy demands; just great food, great people and a great...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar Tree • Cypress, TX, US
    serp_jobs.job_card.part_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Northwest Houston (Katy, Cypress, Tomball) Vet-to-Vet Volunteers

    Northwest Houston (Katy, Cypress, Tomball) Vet-to-Vet Volunteers

    Good Shepherd Hospice Houston • Cypress, TX, United States
    serp_jobs.job_card.full_time
    Are you a Veteran looking for a meaningful way to give back to your band of brothers and sisters who served? Vet-to-Vet Volunteers have the unique ability to relate, connect, share stories and enha...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Multi-Unit Team Leader

    Multi-Unit Team Leader

    H&R Block • Cypress, TX, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    TEAM LEADER

    TEAM LEADER

    Jack In The Box • Cypress, TX, US
    serp_jobs.job_card.full_time
    Team Leader at Jack In The Box.You're applying for Team Leader at Jack In The Box.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Walgreens • Tomball, TX, US
    serp_jobs.job_card.part_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Leadership Advancement Program

    Leadership Advancement Program

    Biolife Plasma Services Careers • Jersey Village, TX, United States
    serp_jobs.job_card.full_time
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Amazon Sortation Associate

    Amazon Sortation Associate

    TradeJobsWorkforce • 77410 Cypress, TX, US
    serp_jobs.job_card.full_time
    We’re looking for a Amazon Sortation Associate to gain knowledge of company offerings to better serve clients, support the preparation and delivery of goods or services, and assist with organizing,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Stocking Team Associate

    Stocking Team Associate

    Walmart • Tomball, TX, US
    serp_jobs.job_card.full_time +1
    State Highway 249 Tomball, TX 77375-6518.Shift may start between 8 : 00pm - 11 : 00pm.Stocking associates are focused on unloading trucks and stocking new freight. They spend the majority of their time ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Texas Staffing • Tomball, TX, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Retail Part Time Team Lead

    Retail Part Time Team Lead

    Texas Staffing • Tomball, TX, US
    serp_jobs.job_card.part_time
    At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing products, technology, services, furniture and print offerings.The Retail Team Lea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sales Associate

    Sales Associate

    Luxottica • Cypress, TX, US
    serp_jobs.job_card.full_time
    Join the Next Chapter of Your Career.At EssilorLuxottica, we are committed to empowering our people to grow and succeed.This is your opportunity to take your career to the next level, embrace new c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Team Member

    Team Member

    Circle K • Tomball, TX, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    P / T Retail Store Associate - Houston Premium, 6189, Cypress, TX

    P / T Retail Store Associate - Houston Premium, 6189, Cypress, TX

    Adidas • Cypress, TX, United States
    serp_jobs.job_card.part_time
    We believe sport has the power to change lives.To bring this mission to life we foster a culture centered on creativity, confidence, and collaboration, and while we will never rest on our laurels, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted