Data Entry & Customer Service Specialist

Data Entry & Customer Service Specialist

We are looking for a detail-oriented Data Entry & Customer Service Specialist to join our team in Wauwatosa, Wisconsin. In this long-term contract role, you will play a key part in maintaining accurate records, providing customer support, and ensuring smooth office operations. If you have a knack for organization and enjoy working with data, we encourage you to apply.

Responsibilities

Perform precise and efficient data entry tasks to ensure accuracy and consistency.

Resolve basic issues by applying effective problem-solving techniques.

Utilize Excel to organize data, apply filters, and track relevant information.

Assist with general office duties to support day-to-day operations.

Review and verify timesheets for accuracy and completeness.

Maintain high standards of productivity while handling high-volume data entry.

Provide excellent customer service by addressing inquiries and concerns.

Collaborate with team members to ensure seamless workflow and communication.

Requirements

At least 1 year of experience in data entry or related roles.

Proficiency in typing with a speed of 60 words per minute or higher.

Familiarity with Microsoft Office applications, especially Excel.

Strong organizational skills and attention to detail.

Ability to manage high volumes of data efficiently and accurately.

Basic problem-solving skills to troubleshoot routine issues.

Excellent communication skills for customer service tasks.

Capability to review and process timesheets with precision.