Retail Operation ManagerSpring Footwear Corp • Pompano Beach, Florida, USA
Retail Operation Manager
Spring Footwear Corp • Pompano Beach, Florida, USA
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionDevelop and support initiatives that enhance loyalty customer engagement and client retention. Ensure the selling ceremony is consistently executed to provide a personalized and memorable customer experience. Monitor customer feedback and implement action plans to improve service standards. Inspire mentor and develop Store Managers and their teams to achieve sales and operational targets. Foster a culture of accountability teamwork and continuous improvement. Partner with HR to support recruitment training development and retention efforts for the retail organization. Lead regular Store Manager meetings to ensure alignment communication and sharing of best practices. Oversee adherence to operational standards including stock management loss prevention cash handling IT systems and store maintenance. Ensure accurate and timely reporting while maintaining strong communication between stores and corporate leadership. Lead ongoing development refinement and implementation of retail processes and procedures to continually improve operational efficiency. Identify and implement opportunities to streamline workflows and elevate store performance. 10 years of progressive retail operations experience; multi-store or district management strongly preferred. Demonstrated ability to drive comp sales and accelerate new store sales growth. Proven experience opening new stores including staffing operational setup merchandising execution and launch planning. Experience developing improving and implementing retail processes and procedures across multiple locations. Experience in luxury comfort footwear fashion or specialty retail is a plus. Proven track record of driving sales results improving operations and developing high-performing teams. Exceptional leadership communication and relationship-building skills. Strong analytical strategic-thinking and problem-solving capabilities. Proficient in Microsoft Office Suite. Ability to travel frequently domestically and internationally. Competitive salary with performance-based incentives Comprehensive medical dental and vision benefits Paid holidays and vacation Profit-sharing program Opportunities for advancement within a growing organization A collaborative innovative environment focused on team and client success
About Spring Footwear Corp.
Spring Footwear Corp. a leading distributor of European Comfort Footwear has been delivering comfort style and quality since 1991. Our mission is clear :
To develop successful partnerships by creating and delivering the best quality value product and service every day.
Our corporate culture values individual responsibility teamwork and initiative with a strong belief in the power of synergy. As we continue to experience rapid growth we are seeking experienced motivated leaders who thrive in a fast-paced environment where urgency and accuracy are expected.
Position Summary
The Retail Operation Manager serves as the business leader and brand ambassador for Spring Step Shoes retail stores. This role combines strategic planning operational excellence and team leadership to ensure all locations achieve sales profitability and client experience goals. The ideal candidate is a performance-driven hands-on leader who develops strong teams drives operational standards and enhances the overall brand experience.
Key Responsibilities
Business Leadership
- Oversee performance across all retail stores analyzing KPIs to drive sales profitability and operational efficiency.
- Drive comp sales growth and create action plans to maximize performance across existing stores.
- Develop strategies to drive new store sales ensuring strong openings and consistent growth post-launch.
- Provide Store Managers with clear objectives and oversee progress through consistent follow-up and coaching.
- Lead the opening of new stores ensuring proper execution of timelines staffing merchandising and operational setup.
- Ensure effective execution of promotions events and marketing initiatives to grow market presence and expand the customer base.
- Maintain consistent brand presentation and store image standards.
- Monitor local market trends competitive activity and community events to strengthen store strategies.
Client Experience
Team Leadership
Operational Excellence
Qualifications
Why Join Us
How to Apply
Submit your resume and a brief statement of interest through our application portal.
Spring Footwear Corp. is an Equal Employment Opportunity employer. We maintain a drug-free workplace and employment may be contingent upon successful background and drug screenings as applicable.
Required Experience :
Manager
Key Skills
Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management
Employment Type : Full Time
Experience : years
Vacancy : 1
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Operation Manager • Pompano Beach, Florida, USA
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