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Field Service Engineer - Joint Base Lewis-McChord

Field Service Engineer - Joint Base Lewis-McChord

SAICEverett, WA, US
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Description

SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.

Primary duty location is onsite at Joint Base Lewis-McChord (JBLM) just southwest of Tacoma, Washington; This position also requires 4 months onsite training in Huntsville, Alabama.

JOB DESCRIPTION :

  • Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
  • Represent the IBCS program as the primary point of contact
  • Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS / GOTS products with IBCS systems
  • Assist in the emplacement and initialization of the IBCS system
  • Advise customers on the capabilities and limitations of the IBCS system
  • Assist in troubleshooting IBCS hardware, software, and networks
  • Provide feedback to program leadership regarding system performance and end-user feedback
  • Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
  • Conduct training
  • Support Program Help Desk
  • Conduct scheduled equipment inventories

Qualifications

REQUIRED EDUCATION :

  • Mid-Level : BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract)
  • Senior level : BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract)

    • REQUIRED SKILLS :

  • Experience with tactical networks and troubleshooting
  • In field operator training
  • Troubleshooting of computer systems and networks
  • Good oral communications
  • Ability to effectively prioritize and execute tasks in high-pressure environments
  • Able to work independently and efficiently with short term deadlines

    • REQUIRED CLEARANCE :

  • Must possess an active DoD Secret Clearance

    • REQUIRED CERTIFICATIONS :

  • IAT Level II certification obtained (e.g., Security+ CE) within 180 days of hire in accordance with DOD 8570 / 8140 requirements and company policy (active Security + CE is highly preferred)

    • DESIRED SKILLS :

  • Army Air Defense background (14 or 140A or 14G)
  • IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
  • Experience with Virtual Machine, Cisco, and / or Windows Server
  • Ability to obtain a Linux+ certification within nine (9) months of hire date
  • Willingness to acquire a Commercial Driver's License (CDL) and comply with with all state requirements

    • Target salary range : $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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    Field Service Engineer • Everett, WA, US